I'm Andrea Daly-Dickson, a freelance Senior Administrative and Operations Assistant with over a decade of experience supporting founders in creative industries. I bring a calm, organised, and solution-focused approach to every role, and I'm skilled at managing complex schedules, streamlining systems, and handling sensitive information with discretion and professionalism. Empathy, connectedness, and responsibility are at the core of how I work, enabling me to build trusted relationships, anticipate needs, and create structures that allow others to focus on their priorities. I take pride in improving operations, enhancing efficiency, and contributing to a smooth, well-functioning organisation. I enjoy collaborating with diverse brands—from luxury candles to media and training teams—and I’m adept at learning new software quickly (Kajabi, Klaviyo, HubSpot, LearnDash) to support growth and impact.

Andrea Daly-Dickson

I'm Andrea Daly-Dickson, a freelance Senior Administrative and Operations Assistant with over a decade of experience supporting founders in creative industries. I bring a calm, organised, and solution-focused approach to every role, and I'm skilled at managing complex schedules, streamlining systems, and handling sensitive information with discretion and professionalism. Empathy, connectedness, and responsibility are at the core of how I work, enabling me to build trusted relationships, anticipate needs, and create structures that allow others to focus on their priorities. I take pride in improving operations, enhancing efficiency, and contributing to a smooth, well-functioning organisation. I enjoy collaborating with diverse brands—from luxury candles to media and training teams—and I’m adept at learning new software quickly (Kajabi, Klaviyo, HubSpot, LearnDash) to support growth and impact.

Available to hire

I’m Andrea Daly-Dickson, a freelance Senior Administrative and Operations Assistant with over a decade of experience supporting founders in creative industries. I bring a calm, organised, and solution-focused approach to every role, and I’m skilled at managing complex schedules, streamlining systems, and handling sensitive information with discretion and professionalism. Empathy, connectedness, and responsibility are at the core of how I work, enabling me to build trusted relationships, anticipate needs, and create structures that allow others to focus on their priorities. I take pride in improving operations, enhancing efficiency, and contributing to a smooth, well-functioning organisation.

I enjoy collaborating with diverse brands—from luxury candles to media and training teams—and I’m adept at learning new software quickly (Kajabi, Klaviyo, HubSpot, LearnDash) to support growth and impact.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Editor / Owner at Brilliant Baking Magazine – Coventry
December 1, 2010 - January 31, 2015
Produced magazine for iTunes; interviewed celebrity bakers, wrote editorials, curated recipes; attended trade shows; promoted the magazine via social media including Facebook, Twitter, and YouTube.
Owner at Two Cousins Bakery
January 1, 2009 - December 31, 2014
Ran a small home-based micro-bakery; baked and decorated bespoke cakes for birthdays and weddings; marketed via social media platforms.
Teacher / Tutor at Henley College Coventry
September 1, 1997 - July 1, 2007
Responsible for preparing and teaching the NVQ Level 3 holistic studies syllabus; taught mature students returning to education; produced structured lesson plans, handouts, PowerPoints, and teaching materials; involved in retention and achievement meetings and managing student activities.
Therapist (Self-Employed)
January 1, 1995 - January 1, 1997
Counseled patients on general wellbeing, posture, nutrition, sleeping habits, and stress management; maintained detailed and accurate case histories; questioned patients about physical and emotional health, life styles, and diets; adjusted and modified treatment plans as needed.
Lecturer at Henley College
September 1, 1997 - July 1, 2007
Responsible for preparing and teaching the syllabus for the NVQ level 3 holistic studies programme. Taught mature students returning to education. Produced structured lesson plans, preparing handouts, power points, and other teaching materials. Involved in retention and achievement meetings, organising trips, and managing students.

Education

Certificate in Education at University of Warwick
January 1, 2006 - January 1, 2006
NVQ Level 3 at Coventry Technical College
January 1, 1995 - January 1, 1995
BTEC Fashion and Marketing at Coventry Technical College
January 1, 1990 - January 1, 1990
Certificate in Education at Warwick University
January 1, 2006 - December 30, 2025
NVQ Level 3 at Coventry Technical College
January 1, 1995 - December 30, 2025
Fashion and Marketing BTEC at Coventry Technical College
January 1, 1990 - December 30, 2025
Certificate in Education at Warwick University
January 11, 2030 - January 1, 2006
NVQ Level 3 at Coventry Technical College
January 11, 2030 - January 1, 1995
Fashion and Marketing BTEC at Coventry Technical College
January 11, 2030 - January 1, 1990

Qualifications

Certificate in Education
January 1, 2006 - December 30, 2025
NVQ Level 3
January 1, 1995 - December 30, 2025
BTEC Fashion and Marketing
January 1, 1990 - December 30, 2025
NVQ Level 3
January 1, 1995 - December 30, 2025
Certificate in Education
January 1, 2006 - December 30, 2025
Fashion and Marketing BTEC
January 1, 1990 - December 30, 2025
Certificate in Education
January 11, 2030 - January 1, 2006
NVQ Level 3
January 11, 2030 - January 1, 1995
Fashion and Marketing BTEC
January 11, 2030 - January 1, 1990
Reflexology
January 11, 2030 - December 30, 2025
Aromatherapy
January 11, 2030 - December 30, 2025
Anatomy and Physiology
January 11, 2030 - December 30, 2025

Industry Experience

Media & Entertainment, Professional Services, Education, Retail, Other, Manufacturing