I am an ISTQB-certified QA professional with over 5 years of experience in software QA, manual testing, and data validation. I have a strong track record of improving release quality and system reliability by executing test strategies across Agile, CI/CD, and data-driven environments. I enjoy collaborating closely with cross-functional teams to translate requirements into thorough test plans and robust validation processes. Beyond testing, I bring a proactive mindset to process improvement, helping teams adopt efficient QA practices and maintain high standards for data integrity and software quality throughout the development lifecycle.

Joel Young Ji Kim

I am an ISTQB-certified QA professional with over 5 years of experience in software QA, manual testing, and data validation. I have a strong track record of improving release quality and system reliability by executing test strategies across Agile, CI/CD, and data-driven environments. I enjoy collaborating closely with cross-functional teams to translate requirements into thorough test plans and robust validation processes. Beyond testing, I bring a proactive mindset to process improvement, helping teams adopt efficient QA practices and maintain high standards for data integrity and software quality throughout the development lifecycle.

Available to hire

I am an ISTQB-certified QA professional with over 5 years of experience in software QA, manual testing, and data validation. I have a strong track record of improving release quality and system reliability by executing test strategies across Agile, CI/CD, and data-driven environments. I enjoy collaborating closely with cross-functional teams to translate requirements into thorough test plans and robust validation processes.

Beyond testing, I bring a proactive mindset to process improvement, helping teams adopt efficient QA practices and maintain high standards for data integrity and software quality throughout the development lifecycle.

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Language

English
Advanced

Work Experience

Test Analyst at Vista Group
May 1, 2022 - June 1, 2025
Testing on Vista Group products (test planning, analysis and maintenance of test data). Planned test cases and scenarios across Unit, Integration, End-to-End, and User Acceptance Testing in a complex data environment. Designed and executed enterprise-level test cases; performed data-driven testing with data streams, data maintenance, integration testing, UAT, and data validation in Agile and CI/CD environments. Proficient with Azure DevOps, MSSQL, and TestRail.
Test Analyst (Contract) at Heartland Bank
September 1, 2021 - April 1, 2022
Supported the development of the Test Analyst environment, test processes and procedures for a large-scale digital transformation. Developed test plans and performed system testing; supported the Business Transformation Program and Projects. Leveraged Azure DevOps and Agile practices to enhance QA processes. Performed system testing for digital transformation projects.
IT Technician (Casual work) at BMS -IT
April 1, 2021 - August 1, 2022
Set up assets, performed cosmetic inspections and repairs, documented issues, maintained stakeholder communications, performed data erasure and asset management.
IT Technician at BMS-IT
April 1, 2021 - August 1, 2021
Set up assets on the workbench for processing; unpack assets; cosmetic inspection and minor repairs; diagnostic inspection; data erasure; maintaining crucial communications with internal stakeholders; e-waste asset handling; asset counting during stock takes.
Sales & Sales Support at Blind -Smith
November 1, 2020 - February 1, 2021
Researched NZ market competitors; supported sales strategy and client relationships; processed orders and invoices; assisted with inventory management and sales operations.
Sales & Sales Support at Blind-Smith
November 1, 2020 - February 1, 2021
Researched competitors in the NZ market, analyzed trends, and developed marketing strategies to improve business performance. Managed sales partners and clients; handled customers for orders and invoices; supported sales operations, inventory management and order processing.
Software Tester (Contract) at HSBC
September 1, 2019 - July 1, 2020
Manual testing on HSBC project; defect tracking and test documentation using Jira; maintained and validated test data in Agile environments; created Test Cases and Test Scenarios across product implementations; supported the development of Test Analyst environment and large-scale transformations; contributed to Test Plans for product implementations.
Software Tester at SO Testing
October 1, 2018 - June 1, 2019
Manual Testing on FireformOnline; created test plan, analyzed, modified and maintained test data. Planned Test Cases and Test Scenarios across Unit, System, System Integration Testing and User Acceptance Testing. Supported the development of Test Analyst environment and large-scale implementations; created BDD-style test scenarios for CI/CD pipelines; used HIPTEST and JIRA.
Business Analyst at Educare NZ
March 1, 2013 - September 1, 2018
Determined operational objectives by studying business functions; gathered information; evaluated output requirements and formats; designed workflows and studied system capabilities; wrote specifications; defined project requirements, milestones and budgets; produced technical reports and supported strategic planning with market and operational analyses.
Business Analyst at Sadari Ltd
February 1, 2011 - November 1, 2011
Analyzed business structure and technology usage; identified problems using data modelling techniques; liaised with senior stakeholders to determine goals; advocated for beneficial technology/strategies and supported implementation and training.
Business Analyst and Shop Manager at The 123 Mart Ltd
January 1, 2011 - November 1, 2012
Analyzed business structure, technology usage and goals; identified problems; communicated with senior stakeholders; proposed improvements and oversaw the implementation of new technology and systems; ran workshops and training; led marketing for wholesale retail shops.

Education

Bachelor of Human Science Media and Management at Massey University, Auckland, New Zealand
January 1, 2005 - January 1, 2006
Information System and Media Studies at University of Auckland, Auckland, New Zealand
January 1, 2001 - January 1, 2002
Information System and Media Studies at University of Auckland
January 1, 2001 - January 1, 2002

Qualifications

ISTQB Foundation – Certificate
January 11, 2030 - December 13, 2025
ISTQB Foundation - Certified Tester (v2018) Course
January 11, 2030 - December 13, 2025
ISTQB Foundation – Certificate
January 1, 2018 - January 2, 2026
ISTQB Foundation – Certified Tester (v2018) Course
January 1, 2018 - January 2, 2026

Industry Experience

Software & Internet, Financial Services, Professional Services, Media & Entertainment, Education