Led manual testing for iOS & macOS apps, designed test plans, validated UI/UX against Figma, tracked defects in Jira, initiated UI automation with Python/Appium/Pytest and Playwright, and collaborated with product, design, and development teams; supported end users.

QA Engineer at Leadspace

January 1, 2022 - December 31, 2023

Manual data quality, API (Postman, Swagger), and UI (web) testing for enterprise platforms. Created test coverage and user case scenarios. Wrote knowledge transfer documentation and user guides for Customer Success. Managed defect reporting in Jira; used Git for version control.

QA Engineer at Verint / Cognyte

January 1, 2017 - December 31, 2022

Member of the Research-to-Production team, bridging prototype features into stable enterprise releases. Designed and executed manual and API test strategies for large-scale, data-driven systems. Conducted bug analysis, root cause investigation, and comprehensive defect reporting. Validated system performance and data integrity across SQL, Kafka, Airflow. Authored Site Acceptance Test (SAT) documentation and training materials for cross-functional teams. Ensured releases met quality and compliance standards in security-sensitive environments.