Hi, I’m a motivated and versatile professional with experience in Apple Retail, customer service, sales, and IT support. I enjoy helping customers and solving technical problems, and I thrive in fast-paced, multicultural environments. I’m currently pursuing Web Applications Development with ILERNA Online and actively applying in Ireland and the Netherlands, aiming to apply my skills in IT, retail, and digital solutions. I’m a fast learner, adaptable, and eager to contribute to teams with hands-on problem solving and clear communication.

user1340279

Hi, I’m a motivated and versatile professional with experience in Apple Retail, customer service, sales, and IT support. I enjoy helping customers and solving technical problems, and I thrive in fast-paced, multicultural environments. I’m currently pursuing Web Applications Development with ILERNA Online and actively applying in Ireland and the Netherlands, aiming to apply my skills in IT, retail, and digital solutions. I’m a fast learner, adaptable, and eager to contribute to teams with hands-on problem solving and clear communication.

Available to hire

Hi, I’m a motivated and versatile professional with experience in Apple Retail, customer service, sales, and IT support. I enjoy helping customers and solving technical problems, and I thrive in fast-paced, multicultural environments.

I’m currently pursuing Web Applications Development with ILERNA Online and actively applying in Ireland and the Netherlands, aiming to apply my skills in IT, retail, and digital solutions. I’m a fast learner, adaptable, and eager to contribute to teams with hands-on problem solving and clear communication.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

Spanish; Castilian
Fluent
English
Advanced

Work Experience

Retail Specialist at Apple
October 1, 2025 - Present
Provide product guidance and customer service, assist with sales, and support customers in-store. Perform device setup and basic troubleshooting; assist with documentation and after-sales support. Collaborate with teams to ensure a high-quality customer experience and smooth store operations.
Sales Assistant at Ulanka
August 1, 2025 - September 30, 2025
Handle sales transactions, stock control, and store replenishment. Deliver customer service, maintain visual standards, and support daily store operations.
IT Technician Intern at EGMI Instalaciones
September 1, 2024 - November 30, 2024
Support IT-related tasks, device configurations, troubleshooting, and documentation. Assist with basic technical setups and customer-facing IT support on-site.
Sales Assistant at Skechers
June 1, 2024 - September 30, 2024
Stock control and store organization, customer service, and POS operations. Contributed to a positive shopping experience and efficient store processes.
Administrative Assistant at Cinética (Aviation Training) / Cinética
June 1, 2022 - October 31, 2023
Documentation handling, certificate processing, and database management. Supported pilots and cabin crew training operations with administrative tasks.

Education

Web Applications Development (DAW) at ILERNA Online
January 1, 2025 - December 15, 2025
ESO (Secondary Education Certificate) at Miguel Delibes
January 1, 2017 - January 1, 2022
Intensive English Course at Vancouver, Canada
July 1, 2018 - August 1, 2018

Qualifications

ESO (Secondary Education Certificate)
January 1, 2017 - January 1, 2022

Industry Experience

Retail, Software & Internet, Education, Professional Services, Other

Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate