Available to hire
I am a Business and Data Analytics professional with a Master of Applied Business (Business Analytics) from Unitec Institute of Technology, New Zealand. I turn data into actionable insights that drive business growth and operational efficiency.
I am skilled in Power BI, SQL, Python, and Tableau, with experience in data automation, dashboard development, and strategic analysis. I collaborate across operations, customer support, and marketing to translate complex data into clear, impact-driven recommendations, and I hold the right to work in New Zealand.
Skills
Language
English
Advanced
Hindi
Advanced
Work Experience
Nightfill Supervisor, Checkout Services, Online Assistant at Woolworths
March 1, 2024 - June 1, 2025Supervised and supported teams across nightfill, checkout, and online operations, ensuring smooth execution of daily workflows while meeting service, accuracy, and productivity targets. Operated and supported POS and online order fulfillment systems in high-volume environments, maintaining data accuracy, transaction integrity, and efficient customer throughput. Led onboarding and mentoring of new team members, working closely with team leaders to improve capability, consistency, and adherence to operational standards. Contributed to new store openings and major system transitions (Countdown to Woolworths rebrand), supporting change management, process alignment, and cross-team coordination.
Data Analytics Intern at Safe and Healthy Home Solutions
March 1, 2024 - August 1, 2024Built and maintained automated data pipelines using Python and AWS, integrating customer support, location, and marketing datasets; improved data refresh efficiency by 35% and enhanced reporting reliability. Designed interactive Power BI and Tableau dashboards, including location-based heat maps, to analyze regional performance, customer inquiries, and Level 1 & Level 2 support call trends. Collected, cleaned, and structured customer support and marketing data, enabling analysis of inquiry volumes, escalation patterns, and campaign performance to support Q3 strategic planning. Collaborated with stakeholders across operations, customer support, and marketing to define reporting requirements, document workflows, and deliver insights that improved campaign ROI and operational alignment.
Analytics Intern at Infomance
July 1, 2022 - May 1, 2023Supported senior consultants and analysts in delivering financial and performance reporting using Excel and SQL, enabling timely, data-driven management decisions. Conducted variance, trend, and cost-driver analyses, identifying performance gaps and supporting forecasting, budgeting, and business planning activities. Improved data quality through data cleaning, validation, and reconciliation across multiple sources, increasing confidence in insights used for reporting. Standardised reporting templates and developed KPI dashboards and executive-ready visualisations, reducing the monthly reporting cycle by 10% and improving stakeholder communication.
Education
Master of Applied Business (Business Analytics) at Unitec Institute of Technology
July 1, 2023 - November 1, 2024Bachelor of Business Administration at IINTM, Guru Gobind Singh Indraprastha University
May 1, 2019 - May 1, 2022Qualifications
Generative AI for Data Science (Microsoft/Coursera)
January 1, 2025 - December 15, 2025Advanced Microsoft Excel
January 1, 2025 - December 15, 2025Financial Analysis & Modelling
January 1, 2025 - December 15, 2025Industry Experience
Software & Internet, Professional Services, Education
Skills
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