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As a detail-oriented young professional, I pride myself in my customer service skills and my ability to work for and with others. My interests range from public speaking to data analytics and project/account management, making me a well-rounded individual with a variety of experience under my belt. My ability to thrive in multiple industries proves that I am a quick learner with a passion for knowledge and problem solving.…As a detail-oriented young professional, I pride myself in my customer service skills and my ability to work for and with others. My interests range from public speaking to data analytics and project/account management, making me a well-rounded individual with a variety of experience under my belt. My ability to thrive in multiple industries proves that I am a quick learner with a passion for knowledge and problem solving.

Macey Mullins

Project Manager, Marketing Strategist, Marketing Analyst, +4

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As a detail-oriented young professional, I pride myself in my customer service skills and my ability to work for and with others. My interests range from public speaking to data analytics and project/account management, making me a well-rounded individual with a variety of experience under my belt. My ability to thrive in multiple industries proves that I am a quick learner with a passion for knowledge and problem solving.…As a detail-oriented young professional, I pride myself in my customer service skills and my ability to work for and with others. My interests range from public speaking to data analytics and project/account management, making me a well-rounded individual with a variety of experience under my belt. My ability to thrive in multiple industries proves that I am a quick learner with a passion for knowledge and problem solving.

Available to hire

As a detail-oriented young professional, I pride myself in my customer service skills and my ability to work for and with others.

My interests range from public speaking to data analytics and project/account management, making me a well-rounded individual with a variety of experience under my belt. My ability to thrive in multiple industries proves that I am a quick learner with a passion for knowledge and problem solving.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Lead Development Representative at Vermont Slate Company

April 1, 2025 - Present

Identify and qualify potential clients by collecting project intelligence, generating high-quality sales opportunities using the Salesforce pipeline.

Insurance Account Manager at Bernard Williams & Company

July 1, 2023 - April 1, 2025

Coordinate day-to-day servicing of over 300 clients’ policies and manage queries in a friendly, professional, and timely manner; Negotiate terms and cover with insurers resulting in more favorable terms and improved profitability; Identify opportunities for new business for account rounding purposes.

Quality Manager + application builder at Epic Systems

July 1, 2021 - July 1, 2023

Manually tested new functionality to uncover bugs, crashes, and improvements in healthcare software; Reviewed product designs for improved usability; Wrote and published comprehensive written documentation for organizations to effectively utilize new products, including detailed product descriptions and build instructions; developed written test plan documentation; Coordinated with Software Developers, Technical Support Engineers, and Project Implementers on over 10 software projects to deliver cohesive products in a timely manner; Managed project teams and organized cross-role meetings to ensure adherence to deadlines and to coordinate smooth handoffs throughout various stages of the testing process.

Marketing and analytics Intern at Academic Center for Excellence (ACE) at Florida State University

October 1, 2019 - April 1, 2021

Leveraged Microsoft Excel to analyze trends in peer tutoring services to determine peak hours of operation, level of demand per tutoring subject, and the breakdown of tutoring service usage across grade levels; Created weekly marketing plans and digital social media content, including posts and captions; created and distributed physical advertising resources to promote tutoring services at on-campus events; Individually managed multiple social media accounts across platforms such as Instagram, Twitter, and Facebook with differing promotion and branding strategies.