Hi, I’m Casey Sims, a customer-service-focused professional with over ten years of experience in scheduling, client follow-up, and CRM coordination. I thrive in fast-paced environments and enjoy turning chaos into smooth, friendly experiences for clients and colleagues. My background spans front-desk reception, office operations, and creative work in photography, print and web design. I’m passionate about delivering polished work with a client-first attitude, and I’m always eager to learn new tools and collaborate across teams.

Casey Sims

Hi, I’m Casey Sims, a customer-service-focused professional with over ten years of experience in scheduling, client follow-up, and CRM coordination. I thrive in fast-paced environments and enjoy turning chaos into smooth, friendly experiences for clients and colleagues. My background spans front-desk reception, office operations, and creative work in photography, print and web design. I’m passionate about delivering polished work with a client-first attitude, and I’m always eager to learn new tools and collaborate across teams.

Available to hire

Hi, I’m Casey Sims, a customer-service-focused professional with over ten years of experience in scheduling, client follow-up, and CRM coordination. I thrive in fast-paced environments and enjoy turning chaos into smooth, friendly experiences for clients and colleagues.

My background spans front-desk reception, office operations, and creative work in photography, print and web design. I’m passionate about delivering polished work with a client-first attitude, and I’m always eager to learn new tools and collaborate across teams.

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Experience Level

Expert
Intermediate

Language

English
Fluent

Work Experience

Front Desk Receptionist at Hydra Live Therapy Center
January 1, 2024 - Present
Answered phones and used CRM software to book appointments. Gathered and recorded vitals. Operated cryotherapy machine. Prepared biohazard specimens for lab testing.

Education

High School Diploma at Hiram High School
January 1, 2001 - January 1, 2005
Associate of Arts at Virginia College Birmingham
January 1, 2005 - January 1, 2007

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Professional Services, Media & Entertainment