Co-Founder at GSM & Computer Service

Established and currently manages all aspects of a new mobile and computer repairs service, defining service offerings, business strategy, and marketing initiatives. Provided advanced technical repair services for smartphones, tablets, and PCs, consistently resolving complex hardware and software issues with high client satisfaction.

Shop Manager at Foot Court Shop

Directed daily operations of a retail sneakers store, leading a team of sales staff to exceed monthly performance targets. Boosted revenue by implementing effective visual merchandising strategies and optimizing sales floor layout. Managed full inventory lifecycle, including ordering, stock control, and supplier relations to maintain optimal stock levels and meet high customer demand. Spearheaded staff training and mentorship, developing team members in product knowledge, customer service, and upselling techniques.