I am a multilingual Client Advisor with solid experience in luxury retail, fluent in English and Chinese, currently pursuing a Master’s degree in Digital Marketing, Social Media Communication, and E-commerce Management. My goal is to integrate frontline sales expertise with data-driven digital strategies.
I have developed strong skills in customer relationship management, consultative selling, and cross-cultural communication, enabling me to deliver personalized and high-value client experiences. Alongside my retail background, I actively apply digital marketing principles, including social media management, content creation, and basic performance analysis, to enhance brand visibility and engagement.
I am particularly interested in leveraging omnichannel strategies, combining in-store excellence with digital touchpoints to drive customer loyalty, acquisition, and conversion. I thrive in dynamic environments and collaborate effectively with cross-functional teams to achieve both commercial and brand objectives.
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