Bushra Khalid
• 5+ years of experience as a QA, Accessibility, and Business Systems Analyst supporting web, CMS, and enterprise applications across retail, healthcare, CX, and digital agency environments.
About
• 5+ years of experience as a QA, Accessibility, and Business Systems Analyst supporting web, CMS, and enterprise applications across retail, healthcare, CX, and digital agency environments.
• Strong expertise in accessibility testing and audits aligned with WCAG 2.1 AA standards, ensuring inclusive and compliant digital experiences.
• Proven ability to perform functional, regression, cross-browser, and responsive testing across modern CMS-driven websites.
• Detail-oriented professional skilled in documenting defects, writing clear QA reports, and providing actionable remediation recommendations.
• Excellent collaborator with developers, designers, and project managers to ensure quality, usability, and accessibility requirements are met.
• Strong communication, analytical, organizational, and problem-solving skills with a continuous improvement mindset.
- 6 years' experience
- Joined December 2025
Industry experience
- Retail
- Healthcare
- Software & Internet
- Professional Services
- Media & Entertainment
More experts in Calgary, Canada
Work experience· 5 roles
Conducted comprehensive accessibility audits for e-commerce and CMS-driven pages to ensure WCAG 2.1 AA and AODA compliance. Performed functional, regression, and cross-browser testing across Chrome, Firefox, Safari, and Edge for desktop and mobile. Documented defects in JIRA with reproduction steps and remediation guidance. Collaborated with developers, UX designers, and product owners to validate fixes and improve accessibility and user experience. Advocated inclusive design practices by educating stakeholders on accessibility best practices.
Supported QA and accessibility validation for healthcare web applications; executed functional, integration, and regression testing for CMS content updates and feature enhancements. Reviewed requirements and user stories to identify test scenarios, edge cases, and accessibility considerations early in the SDLC. Maintained detailed QA documentation, including test cases, defect logs, and validation reports for audit readiness. Worked cross-functionally with engineering and product teams to ensure high-quality releases with minimal production defects.
End-to-end QA testing for customer-facing digital platforms; performed accessibility checks on web interfaces, identifying issues related to keyboard navigation, color contrast, and screen reader compatibility. Logged and tracked defects using JIRA and collaborated with development teams to verify fixes during regression cycles. Supported UAT efforts by validating business requirements and ensuring platform enhancements met quality and accessibility expectations. Contributed to process improvements by standardizing QA checklists and test documentation templates.
Education· 6
Certifications and awards
Hire Bushra Khalid today
Post a job and invite Bushra, or contact them directly. No hidden commission.





