Assisted and refined user stories and translated business requirements into testing efforts. Developed and executed manual test cases to ensure product alignment with business goals, working closely with Product Managers, UI/UX, and Development teams. Created detailed Confluence documentation and conducted knowledge transfers ensuring the team remained aligned on testing processes and tool usage. Managed over 50+ test accounts across multiple environments to ensure product quality. Led bi-weekly deployment cycles, overseeing performance and monitoring of tools to ensure features meet quality standards. Collaborated with technical teams to track, prioritize and quickly resolve bugs/issues, minimizing product delays.

Product Management and Software Developer Intern at Northwestern Mutual

March 1, 2019 - July 1, 2019

1,000 hour hands-on project-based learning in HTML, CSS, and JS. Led a web application project for Youth Justice Milwaukee, managing the product lifecycle from beginning to delivery. Worked with stakeholders to gather product requirements and translate them into actionable tasks.