Available to hire
I’m a Quality Assurance Engineer with over 12 years of experience in software testing and application development. I specialize in automation, performance, and accessibility testing, with hands-on expertise in Selenium, JMeter, and Playwright. I design test strategies, execute UAT, and support enterprise applications across insurance and financial domains.
I hold a Bachelor’s and a Master’s degree in Computer Information Systems and value clear communication, stakeholder collaboration, and data-driven problem solving. I thrive in fast-paced teams and enjoy turning complex requirements into reliable, high-quality software.
Skills
Experience Level
Work Experience
Software QA Engineer at National Indemnity
September 1, 2021 - PresentAutomated portal testing with Playwright; authored BRDs, FRDs, and user stories. Designed/executed 1,100+ test cases for annuity/security products. Conducted SQL backend validation, 508 accessibility, and cybersecurity testing. Led defect triage sessions; collaborated with developers to resolve root causes.
Software QA Engineer at TEK Systems
June 1, 2018 - August 1, 2021Test Lead for major clients (USAA, Boeing, Comcast, UHG). Automated IVR testing with HAT scripts; authored test cases in TestRail. Performed browser compatibility, regression, and backend SQL testing. Managed defect tracking and Agile ceremonies using Jira.
System Analyst at Alorica Inc. (West Corp)
June 1, 2004 - June 1, 2018Developed IVR/SMS applications; authored test plans for functional, regression, UAT. Coordinated onshore/offshore QA teams; ensured timely delivery of milestones.
Programmer Analyst at West Corp
October 1, 1998 - June 1, 2004Developed IVR code; conducted UAT, regression, and unit testing. Collaborated with end users to define scope and objectives of new programs.
Education
Master of Science in Computer Information Systems at Bellevue University
January 11, 2030 - December 16, 2025Bachelor of Science in Computer Information Systems at Bellevue University
January 11, 2030 - December 16, 2025Qualifications
Industry Experience
Financial Services, Software & Internet, Professional Services
Skills
Experience Level
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