Directed Sales & Operations for the organization; oversaw sales, marketing, and training functions; analyzed sales and operational data to identify performance trends and support decision-making; prepared weekly and monthly Excel-driven reports; leveraged data to improve efficiency, forecasting, and resource planning; researched market trends and customer requirements to inform strategy; collaborated with stakeholders on manpower, financial planning, training, and development; planned and launched new marketing initiatives such as events and product launches; ensured legal and regulatory documents were filed and compliance monitored.

Business Operations Manager at G-TEC Computer Education Centre Pte Ltd

October 1, 2016 - November 30, 2021

Managed organizational sales by developing a business plan covering sales, revenue, and expense controls; analyzed sales data to identify performance issues and opportunities; used data to forecast, generate performance reports, and optimize operational processes; partnered with directors to plan short- and long-term goals; determined training needs and mapped training plans for employees; managed large volumes of sales and customer data; administered Training Management System (TMS).

Sr.HR Executive at Way Tuner HR Solutions

December 1, 2014 - January 31, 2016

Administered full recruitment lifecycle: job descriptions, postings, resourcing, screening and shortlisting; conducted telephonic and in-person interviews; coordinated with clients to understand requirements; supported training needs and orientations.

HR Executive at Human Capital Management Pvt Ltd

June 1, 2014 - October 31, 2014

Attracted applicants via job postings; determined applicant requirements by studying job descriptions and qualifications; evaluated applicants by discussing job requirements and qualifications with managers.