I'm an experienced Technical Project Manager with over a decade in the financial sector. My job is simple: take complex digital ideas and turn them into successful, working products. I've delivered major wins like building Mobile Banking Solution (MFS), Digital onboarding solution (eKYC), and successfully managing Core Banking integrations. My strength is bridging the gap between business needs and the technical team. I adapt to Agile or Waterfall, and I effectively manage people, the vendors, and the risk to ensure we hit our deadlines and budget every time.

A K M Arifuzzaman

I'm an experienced Technical Project Manager with over a decade in the financial sector. My job is simple: take complex digital ideas and turn them into successful, working products. I've delivered major wins like building Mobile Banking Solution (MFS), Digital onboarding solution (eKYC), and successfully managing Core Banking integrations. My strength is bridging the gap between business needs and the technical team. I adapt to Agile or Waterfall, and I effectively manage people, the vendors, and the risk to ensure we hit our deadlines and budget every time.

Available to hire

I’m an experienced Technical Project Manager with over a decade in the financial sector. My job is simple: take complex digital ideas and turn them into successful, working products.

I’ve delivered major wins like building Mobile Banking Solution (MFS), Digital onboarding solution (eKYC), and successfully managing Core Banking integrations. My strength is bridging the gap between business needs and the technical team. I adapt to Agile or Waterfall, and I effectively manage people, the vendors, and the risk to ensure we hit our deadlines and budget every time.

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Language

English
Fluent

Work Experience

Technical Project Manager at Meghna Bank PLC
March 1, 2022 - Present
Managed the full project lifecycle, driving end-to-end digital transformation under Agile (Kanban). Led vendor procurement (RFP/RFI) and ensured timely delivery against SLAs. Improved executive visibility using Jira/Confluence dashboards and governance reporting.
System Administrator – IT Division at Meghna Bank PLC
January 1, 2019 - December 31, 2022
Infrastructure & Application Support: Maintained critical systems (Active Directory, Exchange, Endpoint Security). Implemented ITIL-aligned incident and change management, reducing downtime and improving response speed.
L1 & L2 IT Support at Brac Bank PLC
January 1, 2016 - January 1, 2019
L1 & L2 IT support & mission-critical enterprise banking applications; assisted in major software rollouts. Streamlined IT Helpdesk KPIs and resolved complex technical issues across applications and IT infrastructure (PC, Laptop, Printer, network, etc.).
Desktop/ System Support & ITSM Operations at Brac Bank PLC
January 1, 2016 - December 31, 2019
L1 & L2 IT support for mission-critical enterprise banking applications; assisted in major software rollouts. Streamlined IT Helpdesk KPIs and resolved issues across applications and IT infrastructure (PC, laptop, network, printers).
L1 & L2 IT Support at Brac IT Services Ltd.
January 1, 2015 - January 1, 2016
L1 & L2 IT support & mission-critical enterprise banking applications; assisted in major software rollouts.
Desktop/ System Support & ITSM Operations at Brac IT Services Ltd.
January 1, 2015 - December 31, 2016
L1 & L2 IT support for mission-critical enterprise banking applications; assisted in major software rollouts. Streamlined IT Helpdesk KPIs and resolved issues across applications and IT infrastructure (PC, laptop, network, printers).

Education

Master of Science (MSc) in Information Technology at Jahangirnagar University
January 1, 2015 - January 1, 2017
Master of Science (MSc) in Information Technology at Jahangirnagar University
January 1, 2015 - January 1, 2017

Qualifications

PMP Training Certificate
January 1, 2025 - December 17, 2025
Microsoft Certified Azure Fundamentals
January 1, 2021 - December 17, 2025
Microsoft Certified Technology Specialist (MCTS)
January 1, 2011 - December 17, 2025
PMP Training Certificate
January 1, 2025 - December 17, 2025
Microsoft Certified Azure Fundamentals
January 1, 2021 - December 17, 2025
Microsoft Certified Technology Specialist (MCTS)
January 1, 2011 - December 17, 2025

Industry Experience

Financial Services, Software & Internet, Professional Services, Other