Valentina Placenza
I'm a results-driven manager with extensive experience in the insurance and banking sectors, skilled in growth strategy, sales and distribution, customer experience, and digital innovation.
About
I’m a results-driven manager with extensive experience in the insurance and banking sectors, skilled in growth strategy, sales and distribution, customer experience, and digital innovation. I excel at leading complex programs, aligning top-management strategy with operational execution, and developing innovative operating models and customer journeys.
I thrive in dynamic environments, value teamwork and clear communication with senior stakeholders, and enjoy turning challenges into actionable roadmaps. Outside work I love wine and good cuisine, as well as running and swimming to push my limits; travel and family matter most to me.
- 17 years' experience
- Joined December 2025
Skills· 10
Languages
- ItalianFluent
- EnglishFluent
- Spanish; CastilianIntermediate
Industry experience
- Financial Services
- Professional Services
- Software & Internet
More experts in Lugano, Switzerland
Work experience· 6 roles
Senior manager responsible for governance of multiple initiatives in a privately owned Swiss private bank. Key projects included Digital Signature (solution design, business case and roadmap) to support go/no-go decisions, and Digital Onboarding (design of CX for an app-based model and detailed onboarding journey requirements).
Senior manager governing complex and innovative projects: Post M&A Integration (coordinated McKinsey team and integrated two former UBI entities into the Insurance division) and Phygital Branch (concept for Self-Banking and deployment of a pilot in under 4 months).
Staff to the Head of Commercial Coordination; delivered two highly innovative Distribution Innovation projects (virtual teller and new light banking retail models); supported Board meetings; designed and planned major events including a 2,000 attendee corporate event, one roadshow and three regional branch events.
Education
Certifications and awards· 6
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