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I'm a results-driven manager with extensive experience in the insurance and banking sectors, skilled in growth strategy, sales and distribution, customer experience, and digital innovation. I excel at leading complex programs, aligning top-management strategy with operational execution, and developing innovative operating models and customer journeys. I thrive in dynamic environments, value teamwork and clear communication with senior stakeholders, and enjoy turning challenges into actionable roadmaps. Outside work I love wine and good cuisine, as well as running and swimming to push my limits; travel and family matter most to me.…I'm a results-driven manager with extensive experience in the insurance and banking sectors, skilled in growth strategy, sales and distribution, customer experience, and digital innovation. I excel at leading complex programs, aligning top-management strategy with operational execution, and developing innovative operating models and customer journeys. I thrive in dynamic environments, value teamwork and clear communication with senior stakeholders, and enjoy turning challenges into actionable roadmaps. Outside work I love wine and good cuisine, as well as running and swimming to push my limits; travel and family matter most to me.

Valentina Placenza

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I'm a results-driven manager with extensive experience in the insurance and banking sectors, skilled in growth strategy, sales and distribution, customer experience, and digital innovation. I excel at leading complex programs, aligning top-management strategy with operational execution, and developing innovative operating models and customer journeys. I thrive in dynamic environments, value teamwork and clear communication with senior stakeholders, and enjoy turning challenges into actionable roadmaps. Outside work I love wine and good cuisine, as well as running and swimming to push my limits; travel and family matter most to me.…I'm a results-driven manager with extensive experience in the insurance and banking sectors, skilled in growth strategy, sales and distribution, customer experience, and digital innovation. I excel at leading complex programs, aligning top-management strategy with operational execution, and developing innovative operating models and customer journeys. I thrive in dynamic environments, value teamwork and clear communication with senior stakeholders, and enjoy turning challenges into actionable roadmaps. Outside work I love wine and good cuisine, as well as running and swimming to push my limits; travel and family matter most to me.

Available to hire

I’m a results-driven manager with extensive experience in the insurance and banking sectors, skilled in growth strategy, sales and distribution, customer experience, and digital innovation. I excel at leading complex programs, aligning top-management strategy with operational execution, and developing innovative operating models and customer journeys.

I thrive in dynamic environments, value teamwork and clear communication with senior stakeholders, and enjoy turning challenges into actionable roadmaps. Outside work I love wine and good cuisine, as well as running and swimming to push my limits; travel and family matter most to me.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Italian

Fluent

English

Fluent

Spanish; Castilian

Intermediate

Work Experience

Project Manager at FINCONS

January 1, 2022 - Present

Senior manager responsible for governance of multiple initiatives in a privately owned Swiss private bank. Key projects included Digital Signature (solution design, business case and roadmap) to support go/no-go decisions, and Digital Onboarding (design of CX for an app-based model and detailed onboarding journey requirements).

Project Manager at Intesa Sanpaolo

January 1, 2021 - December 31, 2022

Senior manager governing complex and innovative projects: Post M&A Integration (coordinated McKinsey team and integrated two former UBI entities into the Insurance division) and Phygital Branch (concept for Self-Banking and deployment of a pilot in under 4 months).

CCO - Commercial Coordination Manager at UBI Banca

January 1, 2019 - December 31, 2021

Staff to the Head of Commercial Coordination; delivered two highly innovative Distribution Innovation projects (virtual teller and new light banking retail models); supported Board meetings; designed and planned major events including a 2,000 attendee corporate event, one roadshow and three regional branch events.

Analyst, Consultant and Manager at Accenture Strategy

January 1, 2010 - December 31, 2019

Spanned nine years from analysis to management in Strategy Consulting; focus on Claims Management and Distribution; developed IoT, Digital and Customer Experience capabilities; led Steering Committees, delivered high client satisfaction, and contributed to sales efforts (two projects totaling ~€500k annually). Trained and mentored 10+ junior resources; created deliverables (Excel, PPT, graphics) and supported operating model innovations.

Intern at Willis Italia

January 1, 2010 - December 31, 2010

Internship in Corporate Strategy supporting strategic projects including a new brokerage growth model, IT platform development, and internal process/organizational rationalization.

Intern at Brembo Spa

January 1, 2008 - December 31, 2008

Organizational Development internship focusing on role/department rationalization, knowledge management and reporting, and organizational chart reviews to drive synergies and cost reduction.