I am a results-driven quality assurance leader with 15 years of software quality experience across retail, finance, and energy sectors. I have a strong track record of building testing capabilities, driving Agile teams, and aligning stakeholders to deliver reliable, scalable solutions. I’m passionate about turning quality into a strategic business advantage and shaping cultures that value continuous improvement and collaboration. While I value hands-on delivery, I’m ready to transition into a management role where I can mentor teams, broaden quality strategy, and lead transformative projects. I hold Professional Scrum Master I (PSM I), ITIL Foundation, and COBIT 5 certifications, and I’m a Portuguese citizen fully authorized to work across the EU. I’m open to 100% remote opportunities worldwide with organizations that prioritize quality leadership and sustainable innovation.

Diego Roberto Premiano do Nascimento

I am a results-driven quality assurance leader with 15 years of software quality experience across retail, finance, and energy sectors. I have a strong track record of building testing capabilities, driving Agile teams, and aligning stakeholders to deliver reliable, scalable solutions. I’m passionate about turning quality into a strategic business advantage and shaping cultures that value continuous improvement and collaboration. While I value hands-on delivery, I’m ready to transition into a management role where I can mentor teams, broaden quality strategy, and lead transformative projects. I hold Professional Scrum Master I (PSM I), ITIL Foundation, and COBIT 5 certifications, and I’m a Portuguese citizen fully authorized to work across the EU. I’m open to 100% remote opportunities worldwide with organizations that prioritize quality leadership and sustainable innovation.

Available to hire

I am a results-driven quality assurance leader with 15 years of software quality experience across retail, finance, and energy sectors. I have a strong track record of building testing capabilities, driving Agile teams, and aligning stakeholders to deliver reliable, scalable solutions. I’m passionate about turning quality into a strategic business advantage and shaping cultures that value continuous improvement and collaboration.

While I value hands-on delivery, I’m ready to transition into a management role where I can mentor teams, broaden quality strategy, and lead transformative projects. I hold Professional Scrum Master I (PSM I), ITIL Foundation, and COBIT 5 certifications, and I’m a Portuguese citizen fully authorized to work across the EU. I’m open to 100% remote opportunities worldwide with organizations that prioritize quality leadership and sustainable innovation.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Work Experience

Quality Assurance Lead at Planet Payments (Innotech Consulting)
August 1, 2024 - Present
Led QA for a payment product in a dynamic fintech environment. As a consultant through Innotech, I assumed a leadership role, driving quality strategies and building testing capabilities from the ground up. Key contributions included: promoting unit testing to boost developer engagement; introducing performance testing to improve reliability under load; designing and implementing an automated testing framework from scratch (CI/CD, Cucumber, JavaScript, JMeter, Jira Xray); coordinating comprehensive testing strategies across teams and stakeholders; and facilitating smooth test execution and timely delivery.
Technical Services Manager at Crossjoin
June 1, 2023 - September 30, 2023
Managed a team of 40 professionals delivering performance optimization reports for a key Oracle client. Served as the final quality gate for deliverables, led a 4x workload surge while covering for senior managers, and maintained operational continuity, service delivery excellence, and cross-functional alignment.
Technical Business Analyst at DEUS
September 1, 2022 - December 31, 2022
Coordinated cross-functional collaboration for seamless project delivery; led the creation of screencasts and documentation for Data Mesh solutions to facilitate knowledge transfer; managed internal resources to ensure timely completion; proactively addressed risks and dependencies; effectively communicated status to senior management and stakeholders.
Senior QA Engineer at EVRYTHNG, London, A Digimarc Company
February 1, 2022 - August 31, 2022
Defined mobile test strategy and optimized QA processes to improve efficiency; implemented automated end-to-end tests (CI/CD, Cucumber, JavaScript, Confluence) to ensure high software quality; developed and executed performance test scripts for API services to ensure reliability and scalability.
Information System Consultant Specialist at AUBAY (Natixis) Porto
January 1, 2021 - January 1, 2022
Led Quality Assurance processes, including comprehensive functional testing; acted as Scrum Master to facilitate Agile ceremonies and team collaboration; performed technical evaluations of QA candidates and supported hiring to strengthen the team.
Infrastructure Performance Engineer at FARFETCH Porto
November 1, 2017 - November 30, 2020
Recruited as a performance testing expert to assess and test IT infrastructure and services. Guided performance testing across back-office APIs/services/microservices, analyzed benchmark reports, and developed automated tools; created dashboards and KPI monitoring for production and test environments; supported production incidents and problem-solving.
PERFORMANCE TESTING CONSULTANT at Via Varejo SA
May 1, 2017 - August 31, 2017
Led performance testing projects for retail platforms, coordinating with development and operations teams, and delivering improvements through process optimization and stakeholder engagement.
PERFORMANCE SPECIALIST CONSULTANT at Grupo HDI
February 1, 2017 - March 31, 2017
Managed performance testing efforts for cloud load, led scripting and test execution, and provided results analysis to stakeholders.
EXPERT ADVISOR, PERFORMANCE TESTING at MZP TESTES DE SOFTWARE
October 1, 2016 - January 31, 2017
Coordinated performance testing projects from start to finish, ensuring timely delivery within budget and aligning with stakeholder deadlines.
Senior QA Analyst at ICE CARTÕES ESPECIAIS LTDA | GEOFUSION GEOMARKETING SOLUTIONS
January 1, 2015 - December 31, 2016
Applied waterfall-model software lifecycle processes to conduct quality tests, develop manuals, and plan/execute functional and regression testing to improve QA processes and customer satisfaction.
Senior Test Analyst at RESOURCE IT SOLUTIONS LTDA
January 1, 2012 - December 31, 2013
Ensured business rule compliance and system peculiarities through collaboration with an international team; prepared test plans and scenarios; manual testing to accelerate productivity.
Software Performance Analyst at INMETRICS - EFFICIENCY IN INFORMATION TECHNOLOGY
January 1, 2009 - December 31, 2011
Designed and executed performance, load, and stress tests; generated status reports for senior management on project progress and resource consumption.

Education

Specialization in Software Quality Engineering or Management at Centro Universitário SENAC, São Paulo - SP
January 11, 2030 - December 17, 2025
Bachelor of Computer Science at UNISANTANNA, São Paulo
January 11, 2030 - December 17, 2025

Qualifications

Professional Scrum Master I (PSM I)
January 11, 2030 - December 17, 2025
ITIL Foundation
January 11, 2030 - December 17, 2025
COBIT 5 Foundation
January 11, 2030 - December 17, 2025
Agile Product Owner, Foundations and Techniques
January 11, 2030 - December 17, 2025
Leadership: Practical Leadership Skills
January 11, 2030 - December 17, 2025

Industry Experience

Retail, Financial Services, Energy & Utilities, Software & Internet