I am a meticulous UI/UX designer with extensive experience collaborating with high-profile clients and organizations to translate complex needs into thoughtful product and service experiences. I excel at leveraging a broad toolkit of UX artifacts and current design thinking to deliver meaningful, user-centered outcomes. I bring strong client service, leadership, and cross-functional collaboration to every project and am eager to contribute in consulting or managerial roles at a respected organization.

Gordon Chin

I am a meticulous UI/UX designer with extensive experience collaborating with high-profile clients and organizations to translate complex needs into thoughtful product and service experiences. I excel at leveraging a broad toolkit of UX artifacts and current design thinking to deliver meaningful, user-centered outcomes. I bring strong client service, leadership, and cross-functional collaboration to every project and am eager to contribute in consulting or managerial roles at a respected organization.

Available to hire

I am a meticulous UI/UX designer with extensive experience collaborating with high-profile clients and organizations to translate complex needs into thoughtful product and service experiences. I excel at leveraging a broad toolkit of UX artifacts and current design thinking to deliver meaningful, user-centered outcomes. I bring strong client service, leadership, and cross-functional collaboration to every project and am eager to contribute in consulting or managerial roles at a respected organization.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert

Language

English
Fluent

Work Experience

Contract and Freelance UI/UX Designer at GCS29 Web & Graphic Design, Inc.
March 1, 2006 - Present
Gained collaboration expertise with prominent clients to determine print material and web site needs; developed print and web content through storyboards, wireframes, prototypes, and development, adopting current methodologies and design thinking. Executed web content uploads via FTP; applied UX and visual design principles; maintained and updated components of a custom design system; created wireframes and prototypes.
Senior UX Designer at Manulife
September 1, 2023 - December 1, 2023
Created wireframes and prototypes in Figma for the new e-Interview and PADI projects; participated in user interviews; conducted card sorting with Usertesting.com; contributed to the design system/component library; utilized Jira and Confluence for project management and sprint planning; iterated through design reviews.
Senior UX Designer at Sun Life
September 1, 2021 - May 31, 2023
In discovery stage, conducted heuristic evaluation for Member enrolment; developed new layouts and design assets for the design system; created wireframes and presented to stakeholders; used WCAG 2.1 accessibility guidelines; collaborated on a major underwriting transformation project.
UX Designer at Element Fleet Management
February 1, 2021 - August 31, 2021
Created new layouts and components for an ordering tool serving internal users and over 4,100 customers; produced wireframes in Adobe XD to illustrate updates; documented changes on Confluence; supported a complex, multi-region enterprise product.
UI Designer at Texas Instruments
June 1, 2018 - February 1, 2019
Lead UI Designer for an e-commerce production design team; coded in HTML/CSS, leveraged Material Design 2, jQuery and Bootstrap; partnered with UI developers; managed epics and tasks in Jira/Confluence within an Agile environment.
UI/UX Designer at Elections Ontario
February 1, 2017 - February 28, 2018
Created high-fidelity wireframes and prototypes for the Command Centre Dashboard using Axure RP Pro 8 and Illustrator; produced Domo dashboards following AODA and WCAG 2.0 standards; assisted in wireframes for e-Registration and Voter Information pages.
UI Developer at Tech Mahindra (Bank of Nova Scotia)
October 1, 2016 - November 30, 2016
Consulted on a Pega BPM project; trained in latest versions of Pega UI Specialist and System Architect; contributed to UI development and front-end integration.
UI/UX Designer at Bank of Montreal
July 1, 2015 - July 31, 2016
Created wireframes and prototypes for intranet site redesigns for Canada and the U.S.; established CSS standards; contributed to Tibco BPM Studio-based pages; collaborated with stakeholders and SMEs in an Agile setting.
UI Developer at Accenture (with CIBC)
April 1, 2013 - July 31, 2013
Styled pages for a major web project using PRPC/BPM, HTML and CSS; delivered sophisticated graphics using Photoshop/Illustrator; shaped the look and feel of pages within an active Agile environment.
Online Marketing Specialist at ING Direct
November 1, 2012 - April 30, 2013
Created wireframes, prototypes and new pages for RRSP/TFSA campaigns; updated pages for multiple devices; uploaded to Rhythmyx CMS; produced and uploaded email campaigns; performed A/B testing for landing pages.
Graphic Designer at TD Waterhouse
March 1, 2012 - Present
Extensive use of Mac OS and Photoshop to design web page banners and animations; contributed to marketing visuals.
TeamSite Developer at Baxter Corporation
November 1, 2010 - September 30, 2011
Created Baxter.ca (EN/FR) using Interwoven TeamSite CMS; redesigned site and produced advanced graphics with Photoshop; contributed to improved service experience and brand presence.

Education

Introduction to Web Accessibility Certificate at edX
January 11, 2030 - December 17, 2025
Web Design, Development & Maintenance Certificate at Humber College
January 11, 2030 - December 17, 2025
Mac Computer and OSX Operating System at Humber College
January 11, 2030 - December 17, 2025

Qualifications

Introduction to Web Accessibility Certificate
January 11, 2030 - December 17, 2025
Pega System Architect Essentials (7.2)
January 11, 2030 - December 17, 2025
Pega UI Specialist (7.1)
January 11, 2030 - December 17, 2025

Industry Experience

Financial Services, Software & Internet, Government, Professional Services, Education

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert