Available to hire
Hi there, I’m Chris Harrison - a leader and strategist with a background spanning multimedia and design. I’ve spent over eight years delivering solutions that drive growth in both corporate and freelance settings, managing clients, deliverables, and small teams.
Experience Level
Language
English
Fluent
Spanish; Castilian
Intermediate
Work Experience
Director Customer Experience at UniCookies
September 1, 2023 - PresentSMS and email campaigns using Klaviyo and Postscript; Community management using Facebook Groups and Discord; Oversee brand voice and customer engagement, and LTV operations.
Lead Refurb Technician at Peloton Interactive
October 1, 2020 - September 30, 2022Led a team of technicians through ever-changing, complex workflows in a high-volume environment. Drove effective service actions that resulted in process improvements and generated significant corporate savings. Managed workflows to consistently pass expected production goals and key performance indicators.
Master Service Technician at Peloton Interactive Greater Houston
September 1, 2019 - October 31, 2020Handled the most advanced and escalated technical repair, performing detailed diagnostics on hardware and software systems. Ensured all repaired units met strict quality assurance standards.
Field Specialist at Peloton Interactive Greater Houston
September 1, 2018 - August 31, 2019Provided direct hands-on onboarding through a white glove experience and on-site service.
Education
Bachelor's in Art - Multimedia and Design at The Art Institute of Houston
January 1, 2011 - January 1, 2011Qualifications
Industry Experience
Media & Entertainment, Professional Services
Experience Level
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