Available to hire
I am a detail-oriented QA Software Tester with progressive experience in the IT and services industry. I am passionate about ensuring high software quality through rigorous testing processes and continuous improvement.
I design and execute manual and automated test cases, write detailed test plans, and use Agile and SDLC methodologies to deliver reliable and user-friendly systems. I excel in defect tracking, root-cause analysis, and coordinating cross-functional teams to improve product quality and project outcomes.
Experience Level
Language
English
Advanced
Work Experience
Senior QA Analyst at OnQ Group
May 1, 2005 - December 31, 2007Led end-to-end System Integration Testing (SIT) for complex enterprise applications, coordinating across multiple systems and vendors. Developed test strategy and test plans for commercial implementations, deployed test builds, and verified connection pools. Conducted functional and regression testing on high-volume retail payment and POS systems. Created and managed test cases, procedures, and defect tracking with detailed reproduction steps and logs.
Senior Quality Assurance at Quest Software (Dell)
January 1, 2000 - December 31, 2005Collaborated with developers and business stakeholders to clarify requirements for testability and completeness. Analyzed system requirements and authored detailed test plans for system testing; maintained version control for change management. Participated in team retrospectives and contributed improvements to testing standards, helping stabilize applications.
Quality Assurance (Assistant Team Lead) at KCS Integrated Solutions
January 1, 1998 - December 31, 2000Identified, logged, and escalated defects through a structured defect management process, ensuring detailed reproduction steps, screenshots, and logs. Gained experience across multiple departments and roles, including automation testing and training new hires.
Education
Qualifications
Bachelor of Commerce
January 11, 2030 - December 18, 2025Bachelor of Commerce
January 11, 2030 - March 25, 2026Industry Experience
Software & Internet, Professional Services, Retail, Education, Healthcare
Experience Level
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