I am a product designer- specifically making sure the client is priority and customers are satisfied. A technical product manager - making sure the teams not only meet the goals but we develop to satisfy the clients -I am the first client before the overall client. 5 years with satisfied and successful products with customers. Team Building and management plus problem solving - emotional and technical qualities in the team = to building and developing great products. May Mwagale

May Mwagale Namatovu

I am a product designer- specifically making sure the client is priority and customers are satisfied. A technical product manager - making sure the teams not only meet the goals but we develop to satisfy the clients -I am the first client before the overall client. 5 years with satisfied and successful products with customers. Team Building and management plus problem solving - emotional and technical qualities in the team = to building and developing great products. May Mwagale

Available to hire

I am a product designer- specifically making sure the client is priority and customers are satisfied. A technical product manager - making sure the teams not only meet the goals but we develop to satisfy the clients -I am the first client before the overall client. 5 years with satisfied and successful products with customers. Team Building and management plus problem solving - emotional and technical qualities in the team = to building and developing great products. May Mwagale

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Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Technical Product Manager at Tek Juice
November 2, 2024 - Present
Achieved a 40% reduction in turnaround time through optimized cross-functional team workflows by reducing the requirement gathering of a legal accounting system from 6 weeks to 3 weeks.
Associate Product Marketing & Communication at Laboremus Uganda Limited
July 1, 2024 - January 1, 2025
Increased product sales interactions by 30% through blogs, case studies, and videos on social marketing platforms. Executed content strategy for sales, marketing, and HR, streamlining brand voice by 45% through aligned goals and customer engagement. Led marketing campaigns and copywriting for conferences, events, and webinars, ensuring 80% clarity in product vision and brand presence.
UX/UI Design Mentor and Facilitator at Refactory Academy
January 1, 2023 - Present
Designed 10 comprehensive learning plans covering product design, UX/UI principles, and tools like Figma and Adobe XD, improving program quality by 30%. Delivered 10 interactive UX/UI workshops on ideation, prototyping, and design tools. Enhanced student-client communication skills through team-building and user research activities.
Scrum Master at Laboremus Uganda Limited
March 1, 2022 - July 1, 2024
Improved QA process by pivoting to 60% customer-facing testing for STREAMLINE products, achieving 80% debugged, tested, and shipped features. Streamlined documentation for customer onboarding, reducing onboarding time from 4 weeks to 2 weeks. Led user research and surveys for account opening, easing onboarding for 3 financial institutions for STREAM LINE KYC & KYB concepts, supporting sales to sign 2 clients.

Education

Bachelor of Industrial Art & Design at Makerere University
August 1, 2015 - July 1, 2018
Certificate in Software Development at Clark International University
February 1, 2023 - April 1, 2023
Certificate in UX Design at Udacity
August 1, 2023 - October 1, 2023
AI Augmented Professional Development at ALX
June 1, 2024 - December 18, 2025

Qualifications

Software Development Certification
February 1, 2023 - April 1, 2023
UX Design Certification
August 1, 2023 - October 1, 2023
AI Augmented Professional Development
June 1, 2024 - December 18, 2025

Industry Experience

Software & Internet, Media & Entertainment, Professional Services, Education