I’m Irma Vladislavic, an empathetic and analytical professional with 5+ years of cross-functional experience in talent operations, customer success, and office management. I blend emotional intelligence with process efficiency to drive high-quality outputs and collaborative growth across remote teams. In my work I focus on people-centered problem solving, onboarding, and building lasting client relationships while driving continuous improvement. My background in psychology and tech recruitment supports strong communication, data insights, and understanding human behavior, empowering me to design effective processes and outcomes. With a foundation in psychology and tech recruitment, I excel at communication, data interpretation, and human behavior analysis. I thrive on remote collaboration, strong onboarding, and continuous improvement, always aiming to elevate team performance and client satisfaction through thoughtful, evidence-based approaches.

Irma Vladislavic

I’m Irma Vladislavic, an empathetic and analytical professional with 5+ years of cross-functional experience in talent operations, customer success, and office management. I blend emotional intelligence with process efficiency to drive high-quality outputs and collaborative growth across remote teams. In my work I focus on people-centered problem solving, onboarding, and building lasting client relationships while driving continuous improvement. My background in psychology and tech recruitment supports strong communication, data insights, and understanding human behavior, empowering me to design effective processes and outcomes. With a foundation in psychology and tech recruitment, I excel at communication, data interpretation, and human behavior analysis. I thrive on remote collaboration, strong onboarding, and continuous improvement, always aiming to elevate team performance and client satisfaction through thoughtful, evidence-based approaches.

Available to hire

I’m Irma Vladislavic, an empathetic and analytical professional with 5+ years of cross-functional experience in talent operations, customer success, and office management. I blend emotional intelligence with process efficiency to drive high-quality outputs and collaborative growth across remote teams. In my work I focus on people-centered problem solving, onboarding, and building lasting client relationships while driving continuous improvement. My background in psychology and tech recruitment supports strong communication, data insights, and understanding human behavior, empowering me to design effective processes and outcomes.

With a foundation in psychology and tech recruitment, I excel at communication, data interpretation, and human behavior analysis. I thrive on remote collaboration, strong onboarding, and continuous improvement, always aiming to elevate team performance and client satisfaction through thoughtful, evidence-based approaches.

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Language

Croatian
Fluent
English
Fluent

Work Experience

Talent Operation Specialist at Turing.com
January 1, 2022 - Present
Delivered high-volume, high-accuracy outputs across key workflows: Non-Technical Evaluation (NTE), MTI, and client interviews, while demonstrating cross-functional adaptability and a strong process-improvement mindset.
Content Creator & Social Media Manager at Verdura-box.hr
March 1, 2024 - July 1, 2024
Created and scheduled content, developed new product ideas aligned with customer interests, and led branding campaigns across Facebook, Instagram, YouTube to elevate brand visibility.
Office Manager/Agent at Domus Lucrasad d.o.o. (Real Estate)
March 1, 2020 - September 30, 2021
Directed full-cycle real estate operations, ensured precision and regulatory compliance, and led onboarding, team coordination, and client relationship management across agency files.
Hostel Manager at Al's Place
June 1, 2017 - October 31, 2017
Managed hostel operations including guest reception, occupancy logistics, invoicing, and daily administrative tasks to ensure smooth operation.
Co-Owner at Zoom Pet Store (Kvart d.o.o.)
November 1, 2017 - November 30, 2018
Oversaw end-to-end store operations, sourced unique, high-quality products, and led staff onboarding and training; contributed to financial management and growth.
Talent Operations Specialist at Turing.com
January 1, 2022 - Present
Delivered high-volume, high-accuracy outputs across key workflows including Non-Technical Evaluations (NTE), MTI, and Client Interviews; built GPT-powered structured prompts framework to improve review-to-note time and candidate evaluation; created hiring explainer content; onboarded new team members and supported PhD Experts workflow; maintained strong client relations and consistently delivered high-quality reviews.
Office Manager/Agent at Real Estate Agency M2 (Domus LuCroS ad d.o.o.)
March 2, 2020 - September 30, 2021
Directed end-to-end real estate operations, ensured data accuracy across client files, coordinated onboarding and scheduling, handled client communications, and maintained regulatory compliance; managed property listings and closing processes.
Co-Owner at Zoom Pets Store, Kvartovski d.o.o.
November 1, 2017 - November 30, 2018
Managed complete store operations, supply chain, and branch operations; sourced unique, high-quality products not readily available in the market to gain competitive advantage; oversaw onboarding and training; contributed to financial management.
Hostel Manager at Ali's Place, Fryeredo.d.o.o., Split
June 1, 2017 - October 31, 2017
Handled front-of-house operations, guest reception, occupancy logistics, and invoicing; maintained smooth staff coordination and guest satisfaction during peak periods.

Education

Psychotherapist practitioner at Centar za Integrativnu Psihoterapiju Razvoj
January 11, 2030 - December 18, 2025
Body-oriented psychology and approved Teacher Education (EABP, HKTP, SPUH) at Teacher Education Program
January 11, 2030 - December 18, 2025
Faculty of Humanities and Social Sciences, Split at Faculty of Humanities and Social Sciences, Split
January 11, 2030 - December 18, 2025

Qualifications

Approved Teacher Education (EABP, HKTP, SPUH)
January 11, 2030 - December 18, 2025
Body-oriented psychology training
January 11, 2030 - December 18, 2025

Industry Experience

Media & Entertainment, Real Estate & Construction, Travel & Hospitality, Software & Internet, Professional Services, Retail