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Hello, I am Tinotenda Musaitahasha, a digital marketing and research professional focused on CX-driven analysis, digital content strategy, and multichannel engagement. I interpret customer behaviour patterns, analyze service feedback, and deploy insight-driven campaigns that strengthen stakeholder experiences. In my recent role at ZETDC, I managed digital content, conducted customer insights research, and produced campaign performance reports while partnering with CX and revenue analytics teams to improve engagement and results.…Hello, I am Tinotenda Musaitahasha, a digital marketing and research professional focused on CX-driven analysis, digital content strategy, and multichannel engagement. I interpret customer behaviour patterns, analyze service feedback, and deploy insight-driven campaigns that strengthen stakeholder experiences. In my recent role at ZETDC, I managed digital content, conducted customer insights research, and produced campaign performance reports while partnering with CX and revenue analytics teams to improve engagement and results.

Tinotenda Musaitahasha

Marketing Strategist, Content Creator, Content Designer, +2

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Hello, I am Tinotenda Musaitahasha, a digital marketing and research professional focused on CX-driven analysis, digital content strategy, and multichannel engagement. I interpret customer behaviour patterns, analyze service feedback, and deploy insight-driven campaigns that strengthen stakeholder experiences. In my recent role at ZETDC, I managed digital content, conducted customer insights research, and produced campaign performance reports while partnering with CX and revenue analytics teams to improve engagement and results.…Hello, I am Tinotenda Musaitahasha, a digital marketing and research professional focused on CX-driven analysis, digital content strategy, and multichannel engagement. I interpret customer behaviour patterns, analyze service feedback, and deploy insight-driven campaigns that strengthen stakeholder experiences. In my recent role at ZETDC, I managed digital content, conducted customer insights research, and produced campaign performance reports while partnering with CX and revenue analytics teams to improve engagement and results.

Available to hire

Hello, I am Tinotenda Musaitahasha, a digital marketing and research professional focused on CX-driven analysis, digital content strategy, and multichannel engagement. I interpret customer behaviour patterns, analyze service feedback, and deploy insight-driven campaigns that strengthen stakeholder experiences.

In my recent role at ZETDC, I managed digital content, conducted customer insights research, and produced campaign performance reports while partnering with CX and revenue analytics teams to improve engagement and results.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Digital Marketing & Research Intern at Zimbabwe Electricity Transmission & Distribution Company (ZETDC)

January 1, 2024 - Present

Managed digital content across platforms aligned to campaign objectives; executed awareness campaigns and monitored engagement using analytics tools; collected and analyzed customer insights; produced campaign performance reports integrating feedback and analytics; represented ZETDC at exhibitions to capture user sentiment and CX gaps; contributed to Banking Hall Department – Customer Support & Insights and to the Commercial Department – Research & Revenue Analytics by compiling performance, billing and revenue trends and analyzing debtor behavior and customer service sentiment.