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Hi, I’m Joseph Alam. I’m a technology professional who bridges complex technical challenges with people-centered solutions. Based in Simpsonville, SC, I lead with clear communication, pragmatic tooling, and a passion for making technology work smoothly for teams and clients. I’ve built experience guiding implementations, automating workflows, and collaborating cross-functionally to improve data integrity, system reliability, and stakeholder outcomes.…Hi, I’m Joseph Alam. I’m a technology professional who bridges complex technical challenges with people-centered solutions. Based in Simpsonville, SC, I lead with clear communication, pragmatic tooling, and a passion for making technology work smoothly for teams and clients. I’ve built experience guiding implementations, automating workflows, and collaborating cross-functionally to improve data integrity, system reliability, and stakeholder outcomes.

Joseph Alam

Project Manager, Data Analyst, Data Scientist, +3

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Hi, I’m Joseph Alam. I’m a technology professional who bridges complex technical challenges with people-centered solutions. Based in Simpsonville, SC, I lead with clear communication, pragmatic tooling, and a passion for making technology work smoothly for teams and clients. I’ve built experience guiding implementations, automating workflows, and collaborating cross-functionally to improve data integrity, system reliability, and stakeholder outcomes.…Hi, I’m Joseph Alam. I’m a technology professional who bridges complex technical challenges with people-centered solutions. Based in Simpsonville, SC, I lead with clear communication, pragmatic tooling, and a passion for making technology work smoothly for teams and clients. I’ve built experience guiding implementations, automating workflows, and collaborating cross-functionally to improve data integrity, system reliability, and stakeholder outcomes.

Available to hire

Hi, I’m Joseph Alam. I’m a technology professional who bridges complex technical challenges with people-centered solutions. Based in Simpsonville, SC, I lead with clear communication, pragmatic tooling, and a passion for making technology work smoothly for teams and clients.

I’ve built experience guiding implementations, automating workflows, and collaborating cross-functionally to improve data integrity, system reliability, and stakeholder outcomes.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Javanese

Advanced

Work Experience

Data Analyst at Connecture

August 1, 2023 - January 31, 2024

Managed and modified underlying database structures (schemas, tables, views) to ensure data was organized, clean, and ready for operational use. Contributed to operational efficiency by analyzing data flow bottlenecks and making targeted adjustments to streamline data retrieval processes. Collaborated cross-functionally to understand new data needs and govern existing data sets, ensuring data integrity and reliable system inputs.

Lead Implementation Manager at ParentSquare

May 1, 2023 - Present

Advanced Technical Support: Acting as the escalation point for complex technical challenges, including assisting clients and teammates with scripting, DNS configuration, and automations. Internal Tooling & Automation: Identifying inefficiencies and actively designing, building, or championing tooling to fix them. Continuously improving the implementation playbook by documenting best practices, creating new templates, and accelerating onboarding. Subject Matter Expert (SME) on the CMS platform and DNS configuration, addressing technical questions as needed.

Software Engineer Intern at BlueCross BlueShield

May 1, 2022 - August 1, 2022

Managed and modified underlying database structures (schemas, tables, views) to ensure data was organized, clean, and ready for operational use. Contributed to operational efficiency by analyzing data flow bottlenecks and proposing targeted adjustments to streamline data retrieval. Created clear, concise technical documentation for key software components and development processes. Applied best practices in software methodology by collaborating with senior engineers throughout the development lifecycle.

Software Engineer Intern at BlueCross BlueShield of South Carolina

May 1, 2022 - August 1, 2022

Ensured software reliability by designing, developing, and executing comprehensive unit tests to meet quality standards. Resolved critical software defects by efficiently debugging code, applying fixes, and contributing to overall product stability. Created clear, concise technical documentation for key software components and development processes. Applied best practices in software methodology by closely collaborating with senior engineers throughout the development lifecycle.