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I’m a senior product designer who loves turning complex B2B workflows into clear, consistent experiences—especially in risk-heavy environments where data and decision-making have to feel trustworthy. Across underwriting and claims at FM Global, I designed risk review tools and a customer-facing claims experience, partnering closely with engineering to reduce friction and improve outcomes. More recently, I’ve built and shipped an eCommerce platform end-to-end, contributing directly to production front-end with Next.js and React while using AI-assisted development to accelerate delivery. I also create reusable UI patterns and component-based design systems so products stay coherent at scale, and I enjoy crafting prompt-library and custom GPT workflows as part of modern product tooling.…I’m a senior product designer who loves turning complex B2B workflows into clear, consistent experiences—especially in risk-heavy environments where data and decision-making have to feel trustworthy. Across underwriting and claims at FM Global, I designed risk review tools and a customer-facing claims experience, partnering closely with engineering to reduce friction and improve outcomes. More recently, I’ve built and shipped an eCommerce platform end-to-end, contributing directly to production front-end with Next.js and React while using AI-assisted development to accelerate delivery. I also create reusable UI patterns and component-based design systems so products stay coherent at scale, and I enjoy crafting prompt-library and custom GPT workflows as part of modern product tooling.

Vance Mix

Product Designer, UX Designer, UI Designer, +1

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I’m a senior product designer who loves turning complex B2B workflows into clear, consistent experiences—especially in risk-heavy environments where data and decision-making have to feel trustworthy. Across underwriting and claims at FM Global, I designed risk review tools and a customer-facing claims experience, partnering closely with engineering to reduce friction and improve outcomes. More recently, I’ve built and shipped an eCommerce platform end-to-end, contributing directly to production front-end with Next.js and React while using AI-assisted development to accelerate delivery. I also create reusable UI patterns and component-based design systems so products stay coherent at scale, and I enjoy crafting prompt-library and custom GPT workflows as part of modern product tooling.…I’m a senior product designer who loves turning complex B2B workflows into clear, consistent experiences—especially in risk-heavy environments where data and decision-making have to feel trustworthy. Across underwriting and claims at FM Global, I designed risk review tools and a customer-facing claims experience, partnering closely with engineering to reduce friction and improve outcomes. More recently, I’ve built and shipped an eCommerce platform end-to-end, contributing directly to production front-end with Next.js and React while using AI-assisted development to accelerate delivery. I also create reusable UI patterns and component-based design systems so products stay coherent at scale, and I enjoy crafting prompt-library and custom GPT workflows as part of modern product tooling.

Available to hire

I’m a senior product designer who loves turning complex B2B workflows into clear, consistent experiences—especially in risk-heavy environments where data and decision-making have to feel trustworthy. Across underwriting and claims at FM Global, I designed risk review tools and a customer-facing claims experience, partnering closely with engineering to reduce friction and improve outcomes.

More recently, I’ve built and shipped an eCommerce platform end-to-end, contributing directly to production front-end with Next.js and React while using AI-assisted development to accelerate delivery. I also create reusable UI patterns and component-based design systems so products stay coherent at scale, and I enjoy crafting prompt-library and custom GPT workflows as part of modern product tooling.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Work Experience

Senior Product Designer at Koala T Herbals

January 1, 2025 - January 1, 2026

Owned product design and front-end implementation for an eCommerce platform in the herbal supplement space. Designed and coded a production eCommerce experience spanning product discovery, shopping, cart, checkout, and account management. Built customer-facing UI from concept through implementation using Next.js and React, creating reusable interface components and consistent UI patterns across the platform. Developed visual interfaces, branding, and marketing assets to support a cleaner, more consistent customer experience using AI-assisted development tools.

Senior Product Designer at FM Global (Factory Mutual Insurance Co)

January 1, 2022 - January 1, 2025

Designed underwriting workflows and risk review tools that helped users work through uploaded risk data, validate key information, and make more consistent decisions across complex review processes. Partnered with Product and Engineering to simplify technical risk analysis workflows and improve usability across data-heavy enterprise tools. Designed and launched a new customer-facing claims experience, then refined intake and validation workflows based on stakeholder feedback, reducing payout timelines by ~50%. Ensured UX consistency across connected enterprise products and maintained shared interaction and visual patterns.

Senior Product Designer at KROW.ai

January 1, 2021 - January 1, 2022

Designed an enterprise hiring platform focused on workflow automation and data-driven applicant tracking for large organizations. Created tools for managing candidates, moving work through the hiring process, and highlighting what required attention. Produced high-fidelity interfaces ready for engineering, built for usability, scale, and consistency. Collaborated with front-end engineering to ensure designs translated cleanly into implementation, and helped build a shared design system with reusable components and interaction patterns.

Senior Product Designer / Design Manager at Symphony Talent

January 1, 2016 - January 1, 2021

Led design strategy and delivery across three enterprise products for recruitment marketing, CRM/ATS, and analytics. Designed complex workflow experiences across CRM, ATS, recruitment marketing, and analytics used by large organizations. Played a key role in launching a new platform within a year, contributing to user adoption and positive customer feedback. Mentored designers and improved design team delivery, handoff, and cross-functional collaboration, while maintaining consistent UX patterns across products.