Delivered clear communication and problem resolution, ensuring a smooth customer journey. Handled queries, complaints, and ticketing with high accuracy. Supported operational safety procedures aligned with organizational guidelines.

Graphic Designer / Content Creator at Good luck Education & Migration Services

January 1, 2023 - January 1, 2024

Designed brochures, posters, and social media graphics. Collaborated with the marketing team, improving communication and teamwork skills.

Education

MSc Computer Science at University of Greenwich

January 1, 2024 - January 1, 2025

Qualifications

Quality Assurance Training – Broadway Infosys

January 11, 2030 - December 18, 2025

Introduction to Cyber Security – NetCad Academy

January 11, 2030 - December 18, 2025

Fundamentals of Cyber Security – Udemy

January 11, 2030 - December 18, 2025

Industry Experience

Software & Internet, Education, Professional Services, Media & Entertainment, Transportation & Logistics

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

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