Available to hire
I am a QA Engineer with vast experience across both the public and private sectors, working in diverse roles and domains. I bring a highly organised, versatile, and results-driven approach to software testing and development, with a proven ability to adapt quickly to new technologies and changing work environments.
Throughout my career, I have contributed to a wide range of medium to large-scale projects across various industries, demonstrating strong technical expertise and a commitment to quality. My energetic and articulate style supports effective collaboration and communication with cross-functional teams, stakeholders, and clients.
Skills
Language
English
Fluent
Work Experience
Software Tester at Zipporah
June 1, 2025 - October 1, 2025End-to-end and API testing on client-facing systems across e-commerce and public sector platforms, validating booking workflows (ACAS Course Booking, Impact Booking, Pest Control Booking, Registrar Booking) and administrator/configuration options. Collaborated with developers, BAs, and QA teammates; authored structured test scripts and maintained documentation for future reference.
Software Engineer at Confused.com (RVU)
September 1, 2020 - May 1, 2025Manual and automated testing of Motor, Home, and Van insurance products. Designed and implemented test automation frameworks; developed detailed test plans and SpecFlow-based test cases; partnered with developers, clients, and Product Owners to align testing with business requirements. Mentored junior testers and contributed to backend changes using C# and XSLT.
Software Tester at University of South Wales (CEMET)
July 1, 2017 - August 1, 2020Contributed to cybersecurity web apps, Business Intelligence tools, Ultranyx (C# on Linux in AWS), Evoke AR, and multiple mobile and VR/AR projects. Performed client-side, usability, and device testing to ensure product usability and performance across platforms.
Software Tester at Aneurin Bevan University Health Board
October 1, 2015 - March 1, 2017Agile testing across ICHOM and Pathology Systems; established defect management processes; developed test strategies, plans, and scripts; ensured alignment with patient safety and regulatory requirements; collaborated with cross-functional teams.
Senior Support & Business Analyst at NHS Wales Informatics Service (NWIS)
October 1, 2010 - March 1, 2015Gathered requirements, created test plans and procedures; led defect management workshops; contributed to test frameworks and patient safety strategies; worked in Agile environments supporting multiple NHS organisations.
Education
MSc Information Technology at University of Teesside
January 11, 2030 - January 1, 2000NVQ Level 3 in Information and Technology at University of Teesside
January 11, 2030 - January 1, 1999NVQ Level 2 in Business Administration at South Tees Acute Hospitals NHS Trust
January 11, 2030 - January 1, 1997BA Psychology (Honours) at India
January 11, 2030 - January 1, 1985Board of Secondary Education at Board of Secondary Education
January 1, 1971 - January 1, 1984Qualifications
NVQ Level 3 in Information and Technology
January 11, 2030 - January 1, 1999NVQ Level 2 in Business Administration
January 11, 2030 - January 1, 1997Board of Secondary Education
January 1, 1971 - January 1, 1984Industry Experience
Education, Healthcare, Financial Services, Software & Internet, Government, Professional Services
Skills
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