Available to hire
I’m Klaudia Holewiak, a Client Success Manager and IP law professional based in Geneva, Switzerland. I bring hands-on experience in high-volume client management, legal research, policy drafting, and academic coordination, helping diverse stakeholders move projects forward.
Beyond my core roles, I have an entrepreneurial edge from fashion styling and digital marketing—growing an Instagram community to 123K followers and coordinating brand collaborations. I’m passionate about building systems that improve client experience and connect people across disciplines.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Language
German
Fluent
Polish
Fluent
English
Advanced
French
Beginner
Work Experience
Client Success Manager at Meessen Consulting Limited
October 1, 2024 - PresentManaging 100+ active clients, ensuring satisfaction, retention and support. Conduct client onboarding interviews, screening and progress follow-ups. Assist with sales calls, lead qualification and enrolment conversions. Track client progress using CRM tools, identifying risk points and support needs. Collaborate with internal team to optimize client experience processes.
Self-Employed / Fashion Stylist & Brand Collaborations at Self-Employed
March 1, 2023 - September 30, 2024Styled clients for photo shoots/events and managed brand collaborations. Grew Instagram presence to 123K followers organically. Created visual content, managed campaigns and outreach.
Junior Professional Officer at Geneva Centre for Security and Policy (GCSP)
September 1, 2022 - March 31, 2023Drafted speeches and opening statements in English and German for the Director. Developed PowerPoint presentations for leadership-level meetings. Co-authored publication contributing to policy and research outputs.
Intern at Geneva Centre for Security and Policy (GCSP)
February 1, 2022 - July 31, 2022Conducted policy research for strategic briefs and publications. Prepared presentations and speech drafts for stakeholder communications.
Legal Intern at Cerha Hempel
June 1, 2021 - December 31, 2021Researched IP legal cases and drafted legal documents. Maintained case files and supported departmental operations.
Academic Assistant at Geneva School of Diplomacy
September 1, 2020 - March 31, 2023Provided administrative and technical academic support ensuring smooth operations. Organized and maintained institutional files and documentation systems. Supported campus event planning, logistics and execution. Assisted faculty with research, coordination and task execution.
Legal Assistant at Konrad Partners Law Firm
July 1, 2019 - September 30, 2020Conducted legal research aiding case preparation and strategy. Managed client meetings, schedules and external communication. Supported preparation and filing of legal documents.
Education
Master's in Intellectual Property Law at Jagiellonian University
January 1, 2023 - January 1, 2025Bachelor of Arts in International Relations at Geneva School of Diplomacy and International Relations
January 1, 2020 - January 1, 2023Qualifications
Create - Protect - Innovate: Entry Level (European Patent Office)
January 11, 2030 - December 19, 2025Create - Protect - Innovate: Advanced Level (European Patent Office)
January 11, 2030 - December 19, 2025Advanced Course on Arbitration and Mediation Procedure under the WIPO Rules (WIPO Academy Certificate)
January 11, 2030 - December 19, 2025Industry Experience
Education, Professional Services, Media & Entertainment, Government, Non-Profit Organization
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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