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I am a versatile educator turned BPO team leader with 4+ years of experience driving performance and coaching teams. I design learning solutions and coach others using instructional design frameworks such as ADDIE, Bloom’s Taxonomy, and the Kirkpatrick Model to measure impact. I’m recognized for creating creative learning experiences and process innovations, and I enjoy leading with creativity. I’m passionate about learner-centered training, engaging experiences, and building initiatives that boost employee engagement and performance. I’m eager to bring a learner-centered, results-driven approach to organizations seeking to innovate in training, leadership, and employee development.…I am a versatile educator turned BPO team leader with 4+ years of experience driving performance and coaching teams. I design learning solutions and coach others using instructional design frameworks such as ADDIE, Bloom’s Taxonomy, and the Kirkpatrick Model to measure impact. I’m recognized for creating creative learning experiences and process innovations, and I enjoy leading with creativity. I’m passionate about learner-centered training, engaging experiences, and building initiatives that boost employee engagement and performance. I’m eager to bring a learner-centered, results-driven approach to organizations seeking to innovate in training, leadership, and employee development.

LANREX PALOMERAS

Project Manager, Content Producer, Content Creator, +2

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I am a versatile educator turned BPO team leader with 4+ years of experience driving performance and coaching teams. I design learning solutions and coach others using instructional design frameworks such as ADDIE, Bloom’s Taxonomy, and the Kirkpatrick Model to measure impact. I’m recognized for creating creative learning experiences and process innovations, and I enjoy leading with creativity. I’m passionate about learner-centered training, engaging experiences, and building initiatives that boost employee engagement and performance. I’m eager to bring a learner-centered, results-driven approach to organizations seeking to innovate in training, leadership, and employee development.…I am a versatile educator turned BPO team leader with 4+ years of experience driving performance and coaching teams. I design learning solutions and coach others using instructional design frameworks such as ADDIE, Bloom’s Taxonomy, and the Kirkpatrick Model to measure impact. I’m recognized for creating creative learning experiences and process innovations, and I enjoy leading with creativity. I’m passionate about learner-centered training, engaging experiences, and building initiatives that boost employee engagement and performance. I’m eager to bring a learner-centered, results-driven approach to organizations seeking to innovate in training, leadership, and employee development.

Available to hire

I am a versatile educator turned BPO team leader with 4+ years of experience driving performance and coaching teams. I design learning solutions and coach others using instructional design frameworks such as ADDIE, Bloom’s Taxonomy, and the Kirkpatrick Model to measure impact. I’m recognized for creating creative learning experiences and process innovations, and I enjoy leading with creativity.

I’m passionate about learner-centered training, engaging experiences, and building initiatives that boost employee engagement and performance. I’m eager to bring a learner-centered, results-driven approach to organizations seeking to innovate in training, leadership, and employee development.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Montessori Teacher at Sacred Heart School

June 1, 2017 - March 1, 2018

Taught a Montessori class focusing on early childhood development and individualized learning. Designed and implemented lesson plans aligned with Montessori principles and child-centered pedagogy. Fostered a nurturing classroom environment that encouraged curiosity, independence, and hands-on exploration.

Team Leader at Optum Global Solutions

July 1, 2022 - Present

Facilitated weekly team meetings to discuss performance metrics and service improvements. Chaired sessions to share best practices and address operational challenges. Implemented a reward program for outstanding customer service, boosting morale and reducing attrition by 12%. Improved KPI performance by 15% through data-driven coaching and mentoring initiatives.

Community Outreach Coordinator at Optum Global Solutions

October 1, 2024 - Present

Coordinated logistics and volunteer teams for distribution of donated goods. Provided emotional support and companionship to elderly residents through structured social activities. Enhanced corporate social responsibility visibility by leading outreach programs engaging 200+ participants.

Finalist, Optum Think Tank Innovation Program at Optum Think Tank

August 1, 2025 - Present

Selected from over 70 participants across the Philippines and India; presented the Knowestro Tool, a scalable knowledge-management solution adopted for pilot testing.