I'm a computer science major with hands-on experience in contact center support and customer service. I thrive in fast-paced environments and enjoy helping customers navigate issues. I work well in English, Arabic, and French, and I bring strong problem-solving, clear communication, and a commitment to delivering excellent service and loyalty to customers.…

Tedjeddine Lezghed

I'm a computer science major with hands-on experience in contact center support and customer service. I thrive in fast-paced environments and enjoy helping customers navigate issues. I work well in English, Arabic, and French, and I bring strong problem-solving, clear communication, and a commitment to delivering excellent service and loyalty to customers.…

Available to hire

I’m a computer science major with hands-on experience in contact center support and customer service. I thrive in fast-paced environments and enjoy helping customers navigate issues.

I work well in English, Arabic, and French, and I bring strong problem-solving, clear communication, and a commitment to delivering excellent service and loyalty to customers.

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Skills

Experience Level

Language

English
Advanced
Arabic
Fluent
French
Advanced
Polish
Intermediate

Work Experience

Driver at Bud Company
January 1, 2023 - December 31, 2024
Managing incoming phone calls and email correspondence in English/Arabic/French; processing customer queries and providing support; dealing with demanding customers in a professional way.
Call Center Agent at Ooredoo Algeria
January 1, 2019 - December 31, 2022
Prepare insurance quotes based on client needs. Promote and sell insurance policies. Address client inquiries and provide assistance.
Insurance Agent at SAA Assurance Agency
January 1, 2016 - December 31, 2018
Sell insurance policies and provide customer support and assistance to ensure client satisfaction and loyalty.
Taxi & Courier Car Driver at Eternis Partner
January 1, 2024 - December 31, 2025
Drives company vehicles safely and courteously. Maintains deep knowledge of delivery protocols and observe traffic rules. Confirms customer orders, collects payments, and provides receipts.
Call Center Agent at Ooredoo Algeria
January 1, 2023 - December 31, 2024
Managed inbound phone calls and email correspondence in English/Arabic/French; processed customer queries and provided support. Dealt with demanding customers in a professional way.
Call Center Agent at SAA Assurance Agency
January 1, 2019 - December 31, 2022
Prepared insurance quotes based on client needs. Promoted and sold insurance policies. Addressed client inquiries and provided assistance.

Education

Add your educational history here.

Qualifications

Bachelor of Computer Science
January 1, 2019 - December 31, 2022
Bachelor of Computer Science
January 1, 2019 - December 31, 2022
Bachelor of Computer Science
January 1, 2019 - January 1, 2022

Industry Experience

Professional Services, Transportation & Logistics, Retail, Education, Other, Telecommunications, Financial Services

Skills

Experience Level