I am a driven Software QA Analyst with over five years of experience specializing in manual, API, and automation testing. My journey has taken me through various domains, particularly in banking and HRIS, where I honed my skills in collaboration and quality assurance. I thrive in Agile environments and enjoy solving complex problems while ensuring software quality and efficiency. I take pride in my ability to communicate effectively with diverse teams and stakeholders, gaining insights into their needs while advocating for best practices in testing. My goal is to contribute to delivering high-quality software solutions that enhance user experiences and promote customer satisfaction.

Avneet Kaur

I am a driven Software QA Analyst with over five years of experience specializing in manual, API, and automation testing. My journey has taken me through various domains, particularly in banking and HRIS, where I honed my skills in collaboration and quality assurance. I thrive in Agile environments and enjoy solving complex problems while ensuring software quality and efficiency. I take pride in my ability to communicate effectively with diverse teams and stakeholders, gaining insights into their needs while advocating for best practices in testing. My goal is to contribute to delivering high-quality software solutions that enhance user experiences and promote customer satisfaction.

Available to hire

I am a driven Software QA Analyst with over five years of experience specializing in manual, API, and automation testing. My journey has taken me through various domains, particularly in banking and HRIS, where I honed my skills in collaboration and quality assurance. I thrive in Agile environments and enjoy solving complex problems while ensuring software quality and efficiency.

I take pride in my ability to communicate effectively with diverse teams and stakeholders, gaining insights into their needs while advocating for best practices in testing. My goal is to contribute to delivering high-quality software solutions that enhance user experiences and promote customer satisfaction.

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Skills

Experience Level

Expert

Work Experience

Customer Experience Associate at TD Canada Trust
December 1, 2024 - Present
Worked in a highly regulated banking environment, ensuring accuracy, compliance, and risk awareness in daily operations. Investigated and resolved customer issues by identifying root causes and documenting resolutions, enhancing professional communication skills while interacting with diverse stakeholders.
Software Tester at Net Solutions
May 1, 2023 - November 30, 2023
Conducted end-to-end functional, regression, and UAT testing for a UK-based e-commerce application. Collaborated closely with developers to debug issues and contributed to a significant improvement in product quality by identifying and reporting defects.
Software QA Engineer at CatalystOne Info Solutions
August 1, 2021 - April 30, 2023
Executed API testing for core HRIS services and led QA activities for multiple releases. Reduced recurring defects by performing root cause analysis and contributing to UI automation efforts.
Software QA Engineer at SAP Labs India
August 1, 2017 - July 31, 2021
Performed manual and automated testing for SAP BOBJ and BrilliantHire HCM applications. Managed defect reporting and tracked progress ensuring timely resolutions.

Education

Master of Technology (Software Engineering) at BITS University
January 1, 2021 - December 31, 2021
Bachelor of Technology (Computer Applications) at Kurukshetra University
January 1, 2017 - December 31, 2017

Qualifications

REST API Automation Testing – Rest Assured (Java)
January 11, 2030 - December 20, 2025

Industry Experience

Financial Services, Software & Internet

Skills

Experience Level

Expert

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