I am Kritika, a results-driven QA professional with over 11 years of experience in software testing. I currently work with Selligent Marketing Cloud, where I lead testing efforts, define strategies, and help teams release high-quality solutions. I enjoy improving QA processes, mentoring new joiners, and delivering value through proactive risk-based testing. My strengths include end-to-end QA governance, automation using Selenium WebDriver, Cucumber, Java, TestNG, Maven, and REST API testing, collaborating with BAs, developers, and leaders to ensure smooth releases. I am passionate about sharing knowledge and continuously refining testing practices to reduce defects and speed up delivery.

Kritika

I am Kritika, a results-driven QA professional with over 11 years of experience in software testing. I currently work with Selligent Marketing Cloud, where I lead testing efforts, define strategies, and help teams release high-quality solutions. I enjoy improving QA processes, mentoring new joiners, and delivering value through proactive risk-based testing. My strengths include end-to-end QA governance, automation using Selenium WebDriver, Cucumber, Java, TestNG, Maven, and REST API testing, collaborating with BAs, developers, and leaders to ensure smooth releases. I am passionate about sharing knowledge and continuously refining testing practices to reduce defects and speed up delivery.

Available to hire

I am Kritika, a results-driven QA professional with over 11 years of experience in software testing. I currently work with Selligent Marketing Cloud, where I lead testing efforts, define strategies, and help teams release high-quality solutions. I enjoy improving QA processes, mentoring new joiners, and delivering value through proactive risk-based testing.

My strengths include end-to-end QA governance, automation using Selenium WebDriver, Cucumber, Java, TestNG, Maven, and REST API testing, collaborating with BAs, developers, and leaders to ensure smooth releases. I am passionate about sharing knowledge and continuously refining testing practices to reduce defects and speed up delivery.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate

Language

English
Fluent
French
Intermediate

Work Experience

QA Engineer at Selligent Marketing Cloud
March 1, 2019 - Present
Led testing initiatives for Selligent Marketing Cloud, defining test strategy, automation strategy, and coverage requirements. Demonstrated changes to stakeholders and gathered early feedback. Improved testing efficiency by sharing best practices and mentoring teammates. Verified user stories using formal testing methods and reduced production defects by 50% through proactive risk-based testing and early defect detection. Conducted manual and automated tests on Scrum items using Robot Framework and Selenium WebDriver, Java, TestNG, Maven, and REST API testing.
QA Engineer at Proximus
April 1, 2017 - January 1, 2019
Involved in test planning and execution for functional and non-functional requirements, including end-to-end testing of database interactions. Coordinated with multiple squads, conducted KT/shadow support, and prepared comprehensive test plans based on solution designs. Tools used included Selenium WebDriver, Maven, Eclipse, Postman, JSON, SQL, JIRA (Quality Center).
QA Engineer at Charter
April 1, 2015 - March 1, 2017
Prepared test plans for functionally-based solution components, performed end-to-end testing, and interacted with solution designers and product teams. Documented learnings to drive efficiency, collaborated across teams to implement requirements, and supported knowledge transfer to sustain organizational knowledge.
QA Analyst at British Telecommunications (BT)
September 1, 2013 - March 1, 2015
Prepared test plans for new requirements and existing functionality, performed component testing, regression and inflight testing across multiple releases, and provided post-deployment support. Resolved environment issues and provided environment-related support to the team.

Education

Add your educational history here.

Qualifications

ISTQB Foundation Level Certified
January 11, 2030 - December 21, 2025
ISTQB Advanced Test Manager Certified
January 11, 2030 - December 21, 2025
ISTQB Foundation Agile Tester
January 11, 2030 - December 21, 2025

Industry Experience

Software & Internet, Telecommunications, Professional Services

Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate

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