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I’m a Senior QA Automation Engineer with 12+ years of experience in software testing, currently working with Selligent Marketing Cloud. I lead end-to-end QA efforts—defining test and automation strategies, building and maintaining automation frameworks, and executing both manual and automated testing—to ensure releases meet quality expectations. I specialize in creating reliable automation using Robot Framework with Selenium WebDriver, and I also support API testing with tools like Postman and Robot Framework RequestLibrary. I enjoy collaborating with developers, business analysts, and stakeholders, driving defect prevention through risk-based testing, and running knowledge transfer sessions to help teams improve speed and product understanding.…I’m a Senior QA Automation Engineer with 12+ years of experience in software testing, currently working with Selligent Marketing Cloud. I lead end-to-end QA efforts—defining test and automation strategies, building and maintaining automation frameworks, and executing both manual and automated testing—to ensure releases meet quality expectations. I specialize in creating reliable automation using Robot Framework with Selenium WebDriver, and I also support API testing with tools like Postman and Robot Framework RequestLibrary. I enjoy collaborating with developers, business analysts, and stakeholders, driving defect prevention through risk-based testing, and running knowledge transfer sessions to help teams improve speed and product understanding.

KRITIKA

QA Engineer, Web Developer, Programmer, +1

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I’m a Senior QA Automation Engineer with 12+ years of experience in software testing, currently working with Selligent Marketing Cloud. I lead end-to-end QA efforts—defining test and automation strategies, building and maintaining automation frameworks, and executing both manual and automated testing—to ensure releases meet quality expectations. I specialize in creating reliable automation using Robot Framework with Selenium WebDriver, and I also support API testing with tools like Postman and Robot Framework RequestLibrary. I enjoy collaborating with developers, business analysts, and stakeholders, driving defect prevention through risk-based testing, and running knowledge transfer sessions to help teams improve speed and product understanding.…I’m a Senior QA Automation Engineer with 12+ years of experience in software testing, currently working with Selligent Marketing Cloud. I lead end-to-end QA efforts—defining test and automation strategies, building and maintaining automation frameworks, and executing both manual and automated testing—to ensure releases meet quality expectations. I specialize in creating reliable automation using Robot Framework with Selenium WebDriver, and I also support API testing with tools like Postman and Robot Framework RequestLibrary. I enjoy collaborating with developers, business analysts, and stakeholders, driving defect prevention through risk-based testing, and running knowledge transfer sessions to help teams improve speed and product understanding.

Available to hire

I’m a Senior QA Automation Engineer with 12+ years of experience in software testing, currently working with Selligent Marketing Cloud. I lead end-to-end QA efforts—defining test and automation strategies, building and maintaining automation frameworks, and executing both manual and automated testing—to ensure releases meet quality expectations.

I specialize in creating reliable automation using Robot Framework with Selenium WebDriver, and I also support API testing with tools like Postman and Robot Framework RequestLibrary. I enjoy collaborating with developers, business analysts, and stakeholders, driving defect prevention through risk-based testing, and running knowledge transfer sessions to help teams improve speed and product understanding.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

French

Intermediate

Work Experience

Senior QA Automation Engineer at Selligent Marketing Cloud

March 1, 2019 - Present

Drive QA testing for Selligent Marketing Cloud, covering marketing interactions such as email messages, pages, mobile messages, and in-app notifications. Define QA and automation strategies, validate user stories with accurate testing methods, and ensure test coverage for challenging change scenarios. Perform UI testing manually and with Robot Framework, and conduct API testing using Robot Framework RequestLibrary and Postman. Investigate failures and unstable environments using logging tools such as Grafana and Application Insights, then communicate outcomes clearly to stakeholders. Achieved a 50% reduction in production defects through proactive, risk-based testing and early defect detection. Support scrum execution by testing relevant scrum items end to end.

QA Engineer at Selligent Marketing Cloud

March 1, 2019 - Present

Led testing initiatives for Selligent Marketing Cloud, defining test strategy, automation strategy, and coverage requirements. Demonstrated changes to stakeholders and gathered early feedback. Improved testing efficiency by sharing best practices and mentoring teammates. Verified user stories using formal testing methods and reduced production defects by 50% through proactive risk-based testing and early defect detection. Conducted manual and automated tests on Scrum items using Robot Framework and Selenium WebDriver, Java, TestNG, Maven, and REST API testing.

QA Engineer (Automation & Testing) at Proximus

April 1, 2017 - January 1, 2019

Work in an agile delivery environment for Proximus systems built with Ericsson Order Care and Ericsson Catalog Manager, including product catalog and service status through a service registry. Prepare and execute functional and end-to-end test plans based on solution design and component specifications, covering both database testing and system integration testing. Coordinate with multiple squads and testers for end-to-end planning and execution. Participate in requirement understanding with business analysts, contribute to design/development/testing phases, and provide knowledge transfer sessions. Also perform shadow support to take on or transfer primary responsibility activities.

QA Engineer at Proximus

April 1, 2017 - January 1, 2019

Involved in test planning and execution for functional and non-functional requirements, including end-to-end testing of database interactions. Coordinated with multiple squads, conducted KT/shadow support, and prepared comprehensive test plans based on solution designs. Tools used included Selenium WebDriver, Maven, Eclipse, Postman, JSON, SQL, JIRA (Quality Center).

QA Engineer (Testing) at Charter (TVE / QE)

April 1, 2015 - March 1, 2017

Support QA for TV Everywhere (TVE) and QE (Query Entitlement) flows, where customers request channel viewing and entitlements are handled via customer requests through XMLs. Create and execute test plans based on solution design and components, including database testing and end-to-end verification. Collaborate with solution designers and product teams to implement requirements, and document learnings to improve organizational knowledge and team efficiency.

QA Engineer at Charter

April 1, 2015 - March 1, 2017

Prepared test plans for functionally-based solution components, performed end-to-end testing, and interacted with solution designers and product teams. Documented learnings to drive efficiency, collaborated across teams to implement requirements, and supported knowledge transfer to sustain organizational knowledge.

QA Analyst at British Telecommunications (BT)

September 1, 2013 - March 1, 2015

Prepared test plans for new requirements and existing functionality, performed component testing, regression and inflight testing across multiple releases, and provided post-deployment support. Resolved environment issues and provided environment-related support to the team.