Hi, I’m Vinicius Barreto de Oliveira, born in Salvador, Brazil. I hold a Law degree and an MBA in Quality Management Production, and I’ve built hands-on experience in reception, customer service, process control, and telemarketing. I’ve supervised events and coordinated document handling for large-scale tasks, always aiming for smooth operations and positive user experiences. I’m passionate about helping teams run efficiently, learning new skills quickly, and delivering reliable administrative support in clinics, offices, or travel agencies. I speak English and French fluently, Portuguese is my native language, and I have basic Spanish. I’m proficient with Word, Excel, and PowerPoint, and I enjoy collaborating with people from diverse backgrounds to achieve shared goals. I am a writer published in Brazil and France

Vinicius Barreto de Oliveira

Hi, I’m Vinicius Barreto de Oliveira, born in Salvador, Brazil. I hold a Law degree and an MBA in Quality Management Production, and I’ve built hands-on experience in reception, customer service, process control, and telemarketing. I’ve supervised events and coordinated document handling for large-scale tasks, always aiming for smooth operations and positive user experiences. I’m passionate about helping teams run efficiently, learning new skills quickly, and delivering reliable administrative support in clinics, offices, or travel agencies. I speak English and French fluently, Portuguese is my native language, and I have basic Spanish. I’m proficient with Word, Excel, and PowerPoint, and I enjoy collaborating with people from diverse backgrounds to achieve shared goals. I am a writer published in Brazil and France

Available to hire

Hi, I’m Vinicius Barreto de Oliveira, born in Salvador, Brazil. I hold a Law degree and an MBA in Quality Management Production, and I’ve built hands-on experience in reception, customer service, process control, and telemarketing. I’ve supervised events and coordinated document handling for large-scale tasks, always aiming for smooth operations and positive user experiences.

I’m passionate about helping teams run efficiently, learning new skills quickly, and delivering reliable administrative support in clinics, offices, or travel agencies. I speak English and French fluently, Portuguese is my native language, and I have basic Spanish. I’m proficient with Word, Excel, and PowerPoint, and I enjoy collaborating with people from diverse backgrounds to achieve shared goals. I am a writer published in Brazil and France

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Language

Portuguese
Fluent
English
Advanced
French
Advanced
Spanish; Castilian
Intermediate

Work Experience

Supervisor - ENEM
January 1, 2021 - December 31, 2021
Supervised and organized entry/exit control and document management for the ENEM (Brazilian National High School Exam), including document organization.
Intern at Ruy Barbosa Forum
January 1, 2015 - January 1, 2016
Reception, process control, creation of dispatches, and process protocol.
Telemarketing Operator - Quality Monitor at TEL CONTACT CENTER
January 1, 2023 - Present
Clarifying customer doubts, identifying optimal scheduling options, resolving issues, conducting satisfaction surveys, opening requests for INSS beneficiaries, and evaluating operator calls.

Education

Bachelor of Laws at Brazilian Baptist Faculty
January 1, 2014 - January 1, 2018

Qualifications

MBA in Quality Management Production (Lato Sensu)
January 1, 2020 - January 1, 2022
Administrative Law Course
January 1, 2018 - January 1, 2018
CCAA English Course
January 1, 2002 - January 1, 2012
Alliance Française Course
January 1, 2019 - January 1, 2021
Real and Data Course - Office Packages, Windows, PowerPoint and Excel
January 1, 2018 - January 1, 2018
Naipe Course - Inclusion for People with Disabilities (UFBA)
January 1, 2018 - January 1, 2018
Essential Excel Course
January 1, 2020 - January 1, 2020
Receptionist Course
January 1, 2022 - January 1, 2022
Administrative Assistant Course
January 1, 2022 - January 1, 2022

Industry Experience

Education, Professional Services, Government, Media & Entertainment