I am a dynamic UI/UX Test Analyst with 5 years of experience driving quality assurance and user experience improvements across diverse applications. I design test plans, develop automated tests with Cypress, and lead product teams to ensure functionality aligns with user needs. I am passionate about delivering intuitive and aesthetically pleasing user experiences, and I thrive in fast-paced environments. I continuously learn and adapt to stay ahead of evolving technologies and design trends.…

Jocelyn Tan

I am a dynamic UI/UX Test Analyst with 5 years of experience driving quality assurance and user experience improvements across diverse applications. I design test plans, develop automated tests with Cypress, and lead product teams to ensure functionality aligns with user needs. I am passionate about delivering intuitive and aesthetically pleasing user experiences, and I thrive in fast-paced environments. I continuously learn and adapt to stay ahead of evolving technologies and design trends.…

Available to hire

I am a dynamic UI/UX Test Analyst with 5 years of experience driving quality assurance and user experience improvements across diverse applications. I design test plans, develop automated tests with Cypress, and lead product teams to ensure functionality aligns with user needs.
I am passionate about delivering intuitive and aesthetically pleasing user experiences, and I thrive in fast-paced environments. I continuously learn and adapt to stay ahead of evolving technologies and design trends.

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Skills

Experience Level

Intermediate

Language

English
Fluent

Work Experience

QA & IT Support Manager at Appvantage
November 1, 2024 - Present
Lead QA and IT support initiatives to improve product reliability and user experience. Develop and maintain automated test suites using Cypress. Write comprehensive Cypress test cases covering workflows and happy-path scenarios. Create basic Cypress automation scripts for regression testing. Provide technical support through Jira Service Desk, manage incidents efficiently. Track, report, and manage bugs using Jira. Collaborate with cross-functional teams and market teams. Use Figma and Adobe XD for UI/UX validation; ensure alignment between design and functionality. Prepare and send deliverables to clients.
UI UX Test Analyst at Halza Pte Ltd
April 1, 2021 - November 1, 2025
Design comprehensive test plans and test cases; identify risks and establish testing priorities; liaise with developers to resolve critical issues; address live environment issues. Receive and analyze bug feedback from business development; lead product team in sprint planning; train team members on application functionality. Collaborate with marketing for version releases; improve UI design for multiple platforms (B2C, B2B2C, B2B); design and document user flows; maintain design documentation.
Test Analyst at Comtel
October 1, 2020 - March 1, 2021
Prepare and maintain comprehensive test plans; create test cases for team execution; report bugs to development teams. Conduct continuous testing and reporting; liaise with team leads for feedback.
Tester at AIA
July 1, 2018 - October 1, 2020
Perform UAT for insurance applications; create test cases and plans; liaise with business users; monitor issues and fixes; provide feedback and report bugs; coordinate with development team; prepare documentation and internal communications; develop foundational web experience knowledge.
Admin Assistant at SIA Computer Centre
December 1, 2017 - June 1, 2018
Review and collate invoices; create documentation of invoice processing; tabulate technical issues; migrate files to SharePoint/Teams; organize file structures; provide customer support; document user-reported problems.
Admin Assistant at AIA
August 1, 2017 - November 1, 2017
Review and process CRS cases; guide and train new staff; handle high-volume cases with accuracy; assist in SOP creation.
UAT Tester at Prudential
May 1, 2017 - August 1, 2017
Assist supervisor in documentation; conduct UAT for insurance systems; coordinate with business users; monitor issues and provide feedback.

Education

Bachelor of Digital Media at Singapore University of Social Sciences (SUSS)
January 1, 2025 - December 22, 2025
User Experience Design Immersive at General Assembly
October 1, 2022 - December 31, 2022
Information Technology at Ngee Ann Polytechnic
April 1, 2014 - May 1, 2017

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Media & Entertainment

Skills

Experience Level

Intermediate