Nikole Ugueto

Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

Language

English
Fluent
Spanish; Castilian
Advanced

Work Experience

ITM Agent at BankPlus
January 1, 2024 - September 1, 2024
Leveraged marketing strategies during customer interactions to promote relevant bank services. Personalized assistance to customers via video calls. Improved customer experience by resolving 95% of customer inquiries and effective support.
Marketing Specialist - Administrative Assistant at Ceramic Pro Sarasota
January 1, 2023 - January 1, 2024
Streamlined administrative processes by managing general duties and improving operational efficiency. Cooperated closely with sales team to track leads and timely follow-ups. Redesigned website visuals, leading to a 20% increase in customer conversion rates. Executed data-driven marketing strategies, contributing to a 15% rise in customer acquisition.
Store Manager at Windsor Fashions
February 1, 2022 - January 1, 2023
Surpassed sales targets by 15% through development of strategic sales initiatives. Led and motivated a team by delegating tasks and achieving store performance goals. Ensured accurate financial transactions and maintaining compliance with all company policies.
Marketing and Branding Coordinator at Dolfin Home Loans
February 1, 2021 - February 1, 2022
Developed digital marketing campaigns increased brand awareness by 25% in housing industry. Contributed on product promotions, resulting in a 10% increase in lead generation. Coordinated client relationships, achieving 95% client satisfaction and retention.
Graphic Designer – Marketing Specialist at Ugueto Marketing and Entertainment
January 1, 2017 - February 1, 2021
Utilized knowledge of Adobe Photoshop and Illustrator to create compelling visual content. Collaborated with cross-functional teams to enhance project outcomes and streamline workflow. Implemented strategic marketing plans resulted in a 20% increase in client engagement.

Education

Bachelor of Business Administration at Florida International University (FIU)
January 11, 2030 - August 1, 2026
Associate in Arts in Business at Central Piedmont Community College (CPCC)
January 11, 2030 - May 1, 2024

Qualifications

TestOut Office Pro
January 11, 2030 - December 22, 2025
Graphic Design (CalArts)
January 11, 2030 - December 22, 2025
Digital Marketing & E-Commerce / Analytics / AI-Powered Performance Ads (Google)
January 11, 2030 - December 22, 2025
Social Media Marketing (Meta)
January 11, 2030 - December 22, 2025
Leadership Agility (FIU)
January 11, 2030 - December 22, 2025
Inbound Marketing/Reporting/SEO (HubSpot)
January 11, 2030 - December 22, 2025
Business Women Academy (Isa Garcia)
January 11, 2030 - December 22, 2025
Personal Growth Academy (Valentina Ortiz)
January 11, 2030 - December 22, 2025

Industry Experience

Professional Services, Retail, Media & Entertainment, Financial Services, Software & Internet