Hi there! I'm Josephine Onyeaghala-Bagi, a Senior QA Analyst with 10+ years of experience across Fintech, Healthcare, and Sports Tech. I specialize in manual and automated testing, API validation, and backend data integrity to ensure system reliability. I thrive in Agile environments and am adept at managing end-to-end quality within CI/CD pipelines to deliver secure, user-centric web and mobile applications for enterprise and media clients. I enjoy collaborating with product, engineering, and operations teams to triage defects, communicate release readiness, and continuously improve test coverage and observability. My work emphasizes reliability, performance, and a great user experience across high-traffic platforms and CMS-driven publishing workflows.

Josephine Onyeaghala-Bagi

Hi there! I'm Josephine Onyeaghala-Bagi, a Senior QA Analyst with 10+ years of experience across Fintech, Healthcare, and Sports Tech. I specialize in manual and automated testing, API validation, and backend data integrity to ensure system reliability. I thrive in Agile environments and am adept at managing end-to-end quality within CI/CD pipelines to deliver secure, user-centric web and mobile applications for enterprise and media clients. I enjoy collaborating with product, engineering, and operations teams to triage defects, communicate release readiness, and continuously improve test coverage and observability. My work emphasizes reliability, performance, and a great user experience across high-traffic platforms and CMS-driven publishing workflows.

Available to hire

Hi there! I’m Josephine Onyeaghala-Bagi, a Senior QA Analyst with 10+ years of experience across Fintech, Healthcare, and Sports Tech. I specialize in manual and automated testing, API validation, and backend data integrity to ensure system reliability. I thrive in Agile environments and am adept at managing end-to-end quality within CI/CD pipelines to deliver secure, user-centric web and mobile applications for enterprise and media clients.

I enjoy collaborating with product, engineering, and operations teams to triage defects, communicate release readiness, and continuously improve test coverage and observability. My work emphasizes reliability, performance, and a great user experience across high-traffic platforms and CMS-driven publishing workflows.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate

Language

French
Fluent
Spanish; Castilian
Intermediate

Work Experience

Senior QA Analyst at Pulselive/Sony Sports (Contract via Hays)
June 1, 2025 - April 1, 2026
Owned end-to-end QA for web and mobile app supporting Tottenham Hotspur’s high-traffic digital platform. Validated real-time data pipelines (live scores, stats, updates), ensuring accuracy and low latency during live games. Executed risk-based testing aligned with time-sensitive release cycles ahead of production launch. Conducted exploratory, regression, and end-to-end testing to identify critical defects impacting live user experience. Tested CMS-driven editorial workflows, ensuring accurate and timely publishing of content across regions. Performed release validation in UAT environments to ensure feature readiness before go-live. Collaborated with cross-functional teams to triage defects and communicate release readiness.
Senior QA Analyst at Ener-Aid
September 1, 2024 - May 1, 2025
Led the end-to-end testing lifecycle for a client-facing energy efficiency portal, ensuring seamless business workflows for high-value enterprise users. Performed comprehensive API testing using Postman, validating complex RESTful service logic and CRUD operations to ensure secure and accurate client data management. Executed PostgreSQL queries to perform backend validation, ensuring data consistency between microservices and the frontend UI. Maintained structured test cases and regression suites to support consistent validation.
Senior QA Analyst at People Inc
September 1, 2020 - April 1, 2024
Led QA efforts for CMS-driven workflows on high-traffic financial platforms (Investopedia, The Balance), validating feature branch integrity by leveraging CICD pipelines (Bitbucket/Jenkins) to trigger containerized builds and redeployments into service-dependent environments for comprehensive pre-release testing. Streamlined release cycles by executing automated Smoke and Regression suites, ensuring stable feature branch merges into master. Enhanced system observability with real-time Slack notifications and RCA using Allure reports to resolve environment, data, and flaky test issues. Drove ‘Shift-Left’ quality through active participation in grooming and planning meetings, mentoring junior QA analysts, and establishing onboarding documentation.
QA Engineer at Aetna Healthcare
July 1, 2018 - August 1, 2020
Performed comprehensive manual and automated testing (70/30 split), focusing on end-to-end validation of healthcare claims management and patient portal workflows in a HIPAA-compliant environment. Developed and maintained UFT test scripts within an existing Hybrid Framework, creating custom VBScript functions to automate repetitive manual scenarios. Identified high-priority manual test cases for automation, utilizing Checkpoints and Function Libraries to reduce manual regression effort for major releases. Executed manual smoke tests and automated regression suites, documenting detailed defects with full requirement traceability in HP ALM.
QA Analyst at UBS
January 1, 2016 - June 1, 2018
Performed rigorous manual functional, integration, and regression testing for high-risk payment processing and fund transfer (SWIFT/ACH) systems. Authored detailed test plans and executed test cases by deconstructing functional requirement documents into granular scenarios, ensuring full coverage of “happy path” and negative testing. Managed daily execution of Smoke and Regression suites within a UFT/QTP environment to maintain platform stability for high-volume financial operations. Analyzed complex automation execution logs and exported results to Excel for gap analysis and data integrity issue identification.
QA Analyst at Staples
April 1, 2013 - December 1, 2015
T ested end-to-end e-commerce workflows including checkout, payments, and order processing. Designed and executed test cases for critical customer journeys, identifying defects impacting user experience and order fulfillment.

Education

Master of Science, Accountancy at University of Rochester
January 11, 2030 - April 22, 2026
Bachelor of Arts, Economics at Concordia University
January 11, 2030 - April 22, 2026
Master of Science in Accountancy at University of Rochester
January 11, 2030 - April 22, 2026
Bachelor of Arts in Economics at Concordia University
January 11, 2030 - April 22, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services, Healthcare, Media & Entertainment, Software & Internet, Other, Energy & Utilities, Professional Services

Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate