LB

Lorena Brahimaj

Available to hire

I am passionate about digital marketing, especially advertising and committed to creating strategies that deliver real results.

About

I am passionate about digital marketing, especially advertising and committed to creating strategies that deliver real results. I have a strong background in advertising through Google Ads, Meta Ads, and broader digital marketing skills, including SEO, Email Marketing, Social Media Management, Content Creation, Copywriting and Performance Analysis.

What I enjoy most about my work is the blend of data and creativity, coming up with innovative ideas and then refining them through analysis to get the best outcomes. I’m comfortable taking the lead on projects, but I also enjoy collaborating with others to bring new ideas to life. Whether working independently or in a team, I’m always focused on making an impact and finding ways to improve and grow.

  • 5 years' experience
  • Joined December 2025

Languages

  • ItalianAdvanced
  • EnglishAdvanced
  • Spanish; CastilianAdvanced
  • GermanAdvanced
  • AlbanianFluent

Industry experience

  • Software & Internet
  • Media & Entertainment
  • Retail
  • Education
  • Professional Services

Work experience

E-commerce Specialist · The PupzJan 2020 – Jun 2021 · 1 yr 6 mos

Managed e-commerce platform, including copywriting and SEO, product listings, pricing strategies, promotional campaigns, inventory updates; created landing pages; launched targeted email campaigns; monitored sales metrics and customer interactions; improved retention and growth.

Customer Service · TeleperformanceJan 2018 – Dec 2019 · 2 yrs

Customer service role supporting customers at Teleperformance Tirana; resolved inquiries and provided assistance to ensure customer satisfaction.

Quality Assurance Customer Service · TeleperformanceJan 2016 – Dec 2018 · 3 yrs

Quality Assurance for customer service staff at Teleperformance Tirana; monitored interactions and tickets and collaborated with the team to ensure service quality.

Education

Bachelor in Foreign Languages · University of Florence2030 – 2025
Advanced Political Science - International Studies · University of Tirana2030 – 2025

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