AB

Arthur Basil

Available to hire

I am a multilingual marketing and client success professional fluent in French, Japanese, and English, with a strong foundation in digital communications strategy, operational marketing, and luxury event management.

About

I am a multilingual marketing and client success professional fluent in French, Japanese, and English, with a strong foundation in digital communications strategy, operational marketing, and luxury event management.

I thrive on elevating brand visibility and client engagement through strategic campaigns, personalized content creation, and seamless cross-functional coordination.

  • 5 years' experience
  • Joined December 2025

Languages

  • FrenchFluent
  • JapaneseAdvanced
  • EnglishAdvanced

Industry experience

  • Media & Entertainment
  • Professional Services
  • Travel & Hospitality
  • Retail
  • Education
  • Other

Work experience

Customer Success ManagerFeb 2025 – Present · 1 yr 10 mos

Demonstrated strong project management and event coordination skills by supporting luxury events from initial planning to flawless execution. Proactively developed tailored plans and itineraries to align with client requirements and expectations. Collaborated with clients, designated vendors, and internal teams to ensure smooth task execution, prompt issue resolution, and exceptional service delivery. Notable projects included Chanel, Reach for the Stars, High Jewelry Collection – Kyoto; Azimut Yachts, Asian Rendez-Vous – Tokyo.

Communications and Marketing Officer · Hermitage SolutionsApr 2021 – Feb 2025 · 3 yrs 11 mos

Played a key role in crafting communications strategies to increase brand visibility and attract new partners. Created and developed compelling assets to enhance online visibility with a focus on SEO. Oversaw website management and optimization as a web master, including page creation and translation of assets into French, English, and Japanese. Produced blog posts and articles, and supported social media by growing LinkedIn and YouTube engagement. Notable projects included Chanel, Reach for the Stars, and Kyoto High Jewelry Collection; Azimut Yachts and Asian Rendez-Vous in Tokyo.

Education

Master's Degree in Marketing & Corporate Business - Japanese, English · Université Jean Moulin Lyon 32019 – 2021
Bachelor's Degree in Japanese Language and Literature · Université Toulouse 2 Jean Jaurès2016 – 2018
Japanese Studies · University of the Ryukyus2018 – 2019

Certifications and awards

RISE Program — Mastery of Japanese reading, listening, speaking and writing2018 – 2019

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