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I am a multilingual marketing and client success professional fluent in French, Japanese, and English, with a strong foundation in digital communications strategy, operational marketing, and luxury event management. I thrive on elevating brand visibility and client engagement through strategic campaigns, personalized content creation, and seamless cross-functional coordination.…

Arthur Basil

Marketing Strategist, Content Creator, Community Manager, +2

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I am a multilingual marketing and client success professional fluent in French, Japanese, and English, with a strong foundation in digital communications strategy, operational marketing, and luxury event management. I thrive on elevating brand visibility and client engagement through strategic campaigns, personalized content creation, and seamless cross-functional coordination.…

Available to hire

I am a multilingual marketing and client success professional fluent in French, Japanese, and English, with a strong foundation in digital communications strategy, operational marketing, and luxury event management.

I thrive on elevating brand visibility and client engagement through strategic campaigns, personalized content creation, and seamless cross-functional coordination.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Language

French

Fluent

Japanese

Advanced

English

Advanced

Work Experience

Communications and Marketing Officer at Hermitage Solutions

April 1, 2021 - February 1, 2025

Played a key role in crafting communications strategies to increase brand visibility and attract new partners. Created and developed compelling assets to enhance online visibility with a focus on SEO. Oversaw website management and optimization as a web master, including page creation and translation of assets into French, English, and Japanese. Produced blog posts and articles, and supported social media by growing LinkedIn and YouTube engagement. Notable projects included Chanel, Reach for the Stars, and Kyoto High Jewelry Collection; Azimut Yachts and Asian Rendez-Vous in Tokyo.

Customer Success Manager

February 1, 2025 - Present

Demonstrated strong project management and event coordination skills by supporting luxury events from initial planning to flawless execution. Proactively developed tailored plans and itineraries to align with client requirements and expectations. Collaborated with clients, designated vendors, and internal teams to ensure smooth task execution, prompt issue resolution, and exceptional service delivery. Notable projects included Chanel, Reach for the Stars, High Jewelry Collection – Kyoto; Azimut Yachts, Asian Rendez-Vous – Tokyo.