Available to hire
Hi, I’m Johan Felipe Gomez Quintero. I’m a Data Scientist and Data Analyst with over four years of experience uncovering patterns and turning data into actionable insights, especially in finance. I’ve designed predictive models, built analytics ecosystems, and translated complex data into strategic decisions that improve operations and risk management.
I’m passionate about applying AI and ML to optimize processes and decision-making, and I’m continually learning new technologies to drive innovation. In my spare time I enjoy music and programming, always up for a challenge and a new goal.
Experience Level
Language
Spanish; Castilian
Fluent
English
Intermediate
Work Experience
Data Science and AI Consultant at Self-employed / Independent
June 1, 2025 - PresentDesigned and implemented a Business Intelligence and Advanced Analytics ecosystem for a leading company in the judicial debt recovery sector within the financial industry. Focused on optimizing decision-making, portfolio management, and predicting payment propensity using Machine Learning models. Key responsibilities included developing predictive models for collection scoring, customer segmentation, and early warning alerts using Python and KNIME; deploying Power BI dashboards for operational, strategic, and managerial monitoring of key metrics; building a DataMart on SQL Server with scalable architecture and automated ETL flows; designing data governance and security processes (access roles, encryption, backups, ISO 27001 compliance); deploying continuous monitoring for ML models (performance tracking, drift detection, retraining); training internal users to ensure operational autonomy and sustainable ecosystem evolution.
Data Science and Artificial Intelligence Specialist at SYSTEMGROUP SAS
April 1, 2024 - June 1, 2025Designed and implemented advanced analytics and automation solutions to improve talent management and the operational performance of customer service teams. Key responsibilities included developing AppSheet applications for talent management and advisor performance tracking; creating ETL processes and automation workflows using Python; performing data analysis and developing ML and Deep Learning models; implementing speech analytics models using NLP techniques and deep neural networks; enhancing data-driven decision-making by integrating predictive analytics and visualization tools.
Data Scientist I at Banco Davivienda
February 1, 2023 - May 1, 2024Uncovered patterns in data and designed predictive models for trend forecasting, risk analysis, and behavioral understanding. Applied ML/AI algorithms to streamline processes and enhance operational efficiency, contributing to strategic decision-making and payment segmentation; delivered dashboards and actionable insights to stakeholders.
Data Analyst at Banco Davivienda
March 1, 2022 - February 1, 2023Analyzed operational and commercial data; developed dashboards and reports in Power BI and SQL tools to enable data-driven decision-making; supported multiple bank areas with analytical insights and reporting.
Collections Manager at Banco Davivienda
February 1, 2020 - February 1, 2022Managed overdue portfolios, provided customer service, and negotiated payment agreements. Focused on portfolio recovery, effective conciliations, and service for high-value clients to contribute to portfolio stability.
Call Center Agent (Sales) at Caja Cooperativa Credicoop
January 1, 2018 - April 1, 2019Call center agent focused on sales of financial products; customer service; customer profiling for appropriate financial advice in obtaining placement products such as credit cards, personal loans, and savings products.
Customer Service Executive at Resuelve tu Deuda
September 1, 2017 - December 1, 2017Account executive, debt management, financial advice, in-person customer service.
Negotiation and Reconciliation Advisor at Banco de Occidente
February 1, 2016 - August 1, 2017Advisor for reconciliation and negotiation of the bank's diverse portfolio with a focus on customer service and assertive negotiation.
Education
Machine Learning Specialization, Inteligencia artificial at University of Washington
February 1, 2023 - October 1, 2023IBM Data Science Professional Certificate at Coursera (IBM)
February 1, 2023 - September 1, 2023Ciencia de datos Specialization, Data Science at Universidad de los Andes
January 1, 2023 - October 1, 2023Bootcamp in basic programming (Min Tic, Programación informática) at Universidad Sergio Arboleda
May 1, 2022 - December 1, 2022Software Engineering at Fundación Universitaria Compensar
June 1, 2021 - June 1, 2025Qualifications
Machine Learning Specialization (Inteligencia Artificial)
February 1, 2023 - October 1, 2023IBM Data Science Professional Certificate
February 1, 2023 - September 1, 2023Ciencia de datos Specialization
January 1, 2023 - October 1, 2023Bootcamp in Basic Programming (Min Tic, Programación informática)
May 1, 2022 - December 1, 2022Software Engineering
June 1, 2021 - June 1, 2025Industry Experience
Financial Services, Software & Internet, Professional Services
Experience Level
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