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I’m a calm, highly organized remote professional with experience supporting large online communities, managing high-volume digital communication, and helping people navigate sensitive, emotionally charged situations with professionalism and care. I bring strong written customer support, administrative coordination, donor/community outreach, and online moderation experience, along with a background in public-facing communication and creator-led content production. I’m passionate about meaningful human connection, community-centered work, and mission-driven impact.…I’m a calm, highly organized remote professional with experience supporting large online communities, managing high-volume digital communication, and helping people navigate sensitive, emotionally charged situations with professionalism and care. I bring strong written customer support, administrative coordination, donor/community outreach, and online moderation experience, along with a background in public-facing communication and creator-led content production. I’m passionate about meaningful human connection, community-centered work, and mission-driven impact.

Sunshine Cantu

Social Media Manager, Content Strategist, Content Creator, +6

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I’m a calm, highly organized remote professional with experience supporting large online communities, managing high-volume digital communication, and helping people navigate sensitive, emotionally charged situations with professionalism and care. I bring strong written customer support, administrative coordination, donor/community outreach, and online moderation experience, along with a background in public-facing communication and creator-led content production. I’m passionate about meaningful human connection, community-centered work, and mission-driven impact.…I’m a calm, highly organized remote professional with experience supporting large online communities, managing high-volume digital communication, and helping people navigate sensitive, emotionally charged situations with professionalism and care. I bring strong written customer support, administrative coordination, donor/community outreach, and online moderation experience, along with a background in public-facing communication and creator-led content production. I’m passionate about meaningful human connection, community-centered work, and mission-driven impact.

Available to hire

I’m a calm, highly organized remote professional with experience supporting large online communities, managing high-volume digital communication, and helping people navigate sensitive, emotionally charged situations with professionalism and care.

I bring strong written customer support, administrative coordination, donor/community outreach, and online moderation experience, along with a background in public-facing communication and creator-led content production. I’m passionate about meaningful human connection, community-centered work, and mission-driven impact.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Content Writer & Strategist at Independent Projects

January 1, 2023 - Present

Write and develop long-form and short-form content focused on caregiving, emotional strain, recovery, and self-advocacy. Adapt personal and educational material into clear, audience-appropriate social media content. Maintain careful boundaries when discussing emotionally charged topics in public-facing spaces.

Independent Content Creator & Podcast Host at The Sunshine Show

January 1, 2020 - Present

Created and hosted long-form podcast and livestream content featuring musicians, creators, and community-focused conversations. Managed audience interaction across YouTube, Facebook, livestream chats, comments, and direct messages. Coordinated guest scheduling, show promotion, livestream setup, and cross-platform engagement. Built authentic audience relationships through community-focused storytelling and interactive digital content. Produced social media clips, promotional graphics, and audience engagement posts to increase visibility and participation. Conducted interviews with notable musicians and online personalities while maintaining professional on-camera presence. Monitored audience feedback and engagement trends to improve content performance and viewer retention.

Founder & Host at The Sunshine Show (Podcast)

January 1, 2020 - Present

Produce and host a long-running podcast centered on musicians, artists, and creative professionals. Regularly explore topics such as burnout, motivation, identity, creative pressure, resilience, and life transitions. Develop and promote content across social media platforms to grow and maintain an engaged audience. Communicate sensitive subject matter responsibly without clinical language or oversimplification. Observe engagement trends and adjust messaging, tone, and posting cadence accordingly.