Hi, I'm Kaung Myat Hein. I am a data analyst with a background in telecommunications and project management, passionate about turning data into clear insights that drive better decisions and efficiency. I’m proficient with Power BI, Excel, and SQL for visualization and performance tracking, and I enjoy collaborating with cross-functional teams to translate business requirements into data-driven solutions.

Kaung Myat Hein

Hi, I'm Kaung Myat Hein. I am a data analyst with a background in telecommunications and project management, passionate about turning data into clear insights that drive better decisions and efficiency. I’m proficient with Power BI, Excel, and SQL for visualization and performance tracking, and I enjoy collaborating with cross-functional teams to translate business requirements into data-driven solutions.

Available to hire

Hi, I’m Kaung Myat Hein. I am a data analyst with a background in telecommunications and project management, passionate about turning data into clear insights that drive better decisions and efficiency.
I’m proficient with Power BI, Excel, and SQL for visualization and performance tracking, and I enjoy collaborating with cross-functional teams to translate business requirements into data-driven solutions.

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Language

English
Fluent

Work Experience

Account Manager (International Wholesale) at Myanma Posts & Telecommunications (MPT)
June 4, 2024 - November 30, 2025
Analyzed ONU device and system performance data to identify recurring issues and support root cause analysis; examined customer complaint and ticketing data to identify trends and recommend actions that reduced repeat issues; Monitored, analyzed, and reported Installation and Maintenance KPIs across multiple branches; Tracked pending installation and maintenance tasks using operational data, providing progress insights to branch teams; Analyzed system and operational datasets to develop actionable improvement plans; Supported workforce and capacity planning through data analysis and knowledge sharing; Evaluated quality control metrics for subscriber nodes, installations, and maintenance activities; Managed inventory and material planning using Microsoft tools (e.g., Excel), leveraging data to optimize stock levels.
FBB Manager at One Connection Company Limited
September 15, 2022 - June 1, 2024
Manage Service & Troubleshooting Engineer at Telecom International Myanmar Company Limited (Mytel)
November 18, 2020 - September 14, 2022
Led GPON Subscriber Node and FTTH installations, ensuring quality and adherence to standards; Performed regular maintenance and troubleshooting to ensure stable network performance; Executed fiber splicing, testing, and verification for network reliability; Planned and reviewed surveys and fiber core designs to support infrastructure expansion.
Field Technical Collaborator Leader (Yangon Branch) at Telecom International Myanmar Company Limited (Mytel)
January 9, 2020 - November 17, 2020
Led field teams for GPON/FTTH installations, ensuring quality and adherence to standards; Performed fiber splicing, testing, and verification; Planned and reviewed surveys and fiber core designs to support network expansion.

Education

Professional Diploma in Project Management Strategy at Strategy First University
January 1, 2025 - December 24, 2025

Qualifications

Bachelor of Engineering (Mechatronics Engineering)
January 1, 2012 - December 31, 2019
Professional Diploma in Project Management Strategy
January 11, 2030 - December 24, 2025

Industry Experience

Telecommunications, Software & Internet, Professional Services