I’m a data-driven professional with 5+ years of experience turning complex datasets into actionable insights. I excel at SQL, Python, Tableau, and Power BI, and I leverage cloud tools like Azure Data Factory and AWS Glue to automate workflows and support strategic decisions. I’m passionate about delivering measurable outcomes across healthcare, tech, and marketing domains, and I enjoy collaborating with cross-functional teams to drive data-informed improvements. In addition to building robust dashboards and performing advanced analytics (A/B testing, regression, forecasting), I focus on data quality, governance, and scalable reporting. My goal is to empower stakeholders with clear, timely insights that accelerate impact and efficiency in fast-paced environments.…

Shivam Mishra

I’m a data-driven professional with 5+ years of experience turning complex datasets into actionable insights. I excel at SQL, Python, Tableau, and Power BI, and I leverage cloud tools like Azure Data Factory and AWS Glue to automate workflows and support strategic decisions. I’m passionate about delivering measurable outcomes across healthcare, tech, and marketing domains, and I enjoy collaborating with cross-functional teams to drive data-informed improvements. In addition to building robust dashboards and performing advanced analytics (A/B testing, regression, forecasting), I focus on data quality, governance, and scalable reporting. My goal is to empower stakeholders with clear, timely insights that accelerate impact and efficiency in fast-paced environments.…

Available to hire

I’m a data-driven professional with 5+ years of experience turning complex datasets into actionable insights. I excel at SQL, Python, Tableau, and Power BI, and I leverage cloud tools like Azure Data Factory and AWS Glue to automate workflows and support strategic decisions. I’m passionate about delivering measurable outcomes across healthcare, tech, and marketing domains, and I enjoy collaborating with cross-functional teams to drive data-informed improvements.

In addition to building robust dashboards and performing advanced analytics (A/B testing, regression, forecasting), I focus on data quality, governance, and scalable reporting. My goal is to empower stakeholders with clear, timely insights that accelerate impact and efficiency in fast-paced environments.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Sr Data Analyst at UNC Health
August 1, 2025 - Present
Automated GHX dashboard to track supply chain exceptions across 500+ vendors and 20+ facilities, delivering actionable insights that reduced total exceptions by 12% and improved the Perfect Order Rate by 5%. Performed variance analysis to track budget vs. actual spend, managing a $70M+ budget variance and reducing it by 10% across 16 hospitals and 3,000+ departments. Developed dashboards to track $2.3M+ in rush orders, analyzed unit price shifts (FY25 vs. FY26), and compared spend against vendor contracts, uncovering $0.2M in savings opportunities and improving validation turnaround by 30%. Integrated Epic and Vizient data to benchmark mortality, readmissions, complications, and costs; developed cardiology dashboards highlighting implants, case volumes, and cost variances, identifying overuse and $0.2M in savings. Migrated 20+ data tables from Denodo to Microsoft Fabric, streamlining reporting workflows and improving data accessibility for analytics teams.
Data Analyst at Holiday Channel
October 1, 2024 - July 31, 2025
Optimized website for seasonal keywords and metadata, executing targeted SEO strategy and boosting traffic by 20%. Built interactive Tableau dashboards to monitor customer engagement, campaign performance, conversion trends, and revenue forecasts, reducing reporting time by 25% and providing real-time insights to marketing stakeholders. Created KPI dashboard using Power BI to monitor Website traffic, bounce rates, click-through rates, and conversions. Partnered with product and engineering teams to build KPI dashboards for content performance and campaign metrics.
Sr Data Analyst at Accenture
November 1, 2023 - July 31, 2024
Conducted customer behavior analysis by integrating transactional, web, and CRM data, uncovering trends and opportunities to optimize marketing campaigns and increase engagement. Applied predictive modeling and trend analysis to identify high-value customer segments, improve targeting, and support personalized marketing initiatives. Migrated the credit risk pipeline from SQL to Python, reducing 3-hour daily tasks to 30 minutes and saving $50,000. Automated a Power BI dashboard for real-time credit risk insights, reducing past-due payments by 1%. Automated insights and recommendations using SAP (ERP) and SQL through an ETL pipeline and KPI benchmarking. Developed a scoring model (LLM) using the OpenAI API to analyze SAP data, delivering the top 10 business process optimizations with 90% accuracy and boosting profitability by 5%.
Sr Data Analyst at MFine
October 1, 2022 - June 30, 2023
Developed a Vendor Risk Management System to monitor vendor performance for lab tests and clinics, ensuring customer retention and service quality, which resulted in a 10% increase in fulfillment rates. Conducted a phlebotomist performance analysis project with MySQL and Python, evaluating sample pickup times and error rates, and raised CSAT scores from 4.2 to 4.7 through actionable recommendations presented in WBRs. Managed an ETL pipeline implementation project with Informatica and Talend to process insurance claim data, ensuring data quality and monthly billing reports across multiple healthcare providers. Designed and maintained data dashboards using Tableau to track patient adherence, claim denials, and chronic disease management KPIs, enhancing healthcare outcome visibility. Utilized SQL to extract, join, and cleanse datasets from EMR systems, IoT devices, and insurance platforms for advanced statistical and clinical analysis. Conducted EDA and applied statistical models (hypothe
Data Analyst at ClearTax
January 1, 2020 - September 30, 2022
Developed churn prediction and product recommendation models using Scikit-learn, reducing churn by 6% and driving a 5% lift in personalized marketing engagement. Conducted A/B testing and statistical analyses of promotional campaigns, uncovering strategies that improved customer conversion rates by 8%. Analyzed lead data to identify opportunities and created a Salesforce CRM pipeline, enabling sales representatives to effectively target high-potential leads, resulting in a 5% increase in ARR upsell and a 6% rise in win-back rates. Designed 30+ dashboards viewed by 500+ users across sales, marketing, and finance, enabling faster decisions and increasing cross-team alignment. Led Agile coordination for migrating Bitrix CRM to Salesforce across 8 business units, streamlining sales workflows, creating BRDs, conducting UAT testing, and delivering end-user training to achieve a 35% reduction in man-hours. Automated data QA processes and ensured data integrity for 4,000+ enterprises by implem

Education

Master of Science in Business Analytics and Information Management at Purdue University, Daniels School of Business
January 11, 2030 - August 1, 2024
Bachelor of Technology in Civil Engineering at Vellore Institute of Technology, Chennai, India
January 11, 2030 - May 1, 2020
Master of Science in Business Analytics and Information Management at Purdue University, Daniels School of Business
January 11, 2030 - August 1, 2024
Bachelor of Technology in Civil Engineering at Vellore Institute of Technology, Chennai, India
January 11, 2030 - May 1, 2020

Qualifications

AWS Cloud Practitioner
January 11, 2030 - December 24, 2025
Microsoft Azure Fundamentals (AZ-900)
January 11, 2030 - December 24, 2025
Operations Research with SAS Optimization
January 11, 2030 - December 24, 2025
AWS Cloud Practitioner
January 11, 2030 - December 24, 2025
Microsoft Azure Fundamentals (AZ-900)
January 11, 2030 - December 24, 2025
Operations Research with SAS Optimization
January 11, 2030 - December 24, 2025
Advanced SQL
January 11, 2030 - December 24, 2025

Industry Experience

Healthcare, Software & Internet, Professional Services, Education, Media & Entertainment, Other