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I am a highly versatile and detail-oriented professional with experience across data analysis, IT support, customer communication, digital marketing, and accounting consultancy. My goal is to contribute to a high-growth organization by leveraging my technical support and customer care skills to deliver outstanding service and drive continuous improvement. With a proven track record of delivering results through advanced tools like Excel and Power BI, I have provided technical support to top-tier clients, including GE Aerospace and Microsoft. I am passionate about continuous learning and thrive in competitive environments.…I am a highly versatile and detail-oriented professional with experience across data analysis, IT support, customer communication, digital marketing, and accounting consultancy. My goal is to contribute to a high-growth organization by leveraging my technical support and customer care skills to deliver outstanding service and drive continuous improvement. With a proven track record of delivering results through advanced tools like Excel and Power BI, I have provided technical support to top-tier clients, including GE Aerospace and Microsoft. I am passionate about continuous learning and thrive in competitive environments.

Inderjit Singh

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I am a highly versatile and detail-oriented professional with experience across data analysis, IT support, customer communication, digital marketing, and accounting consultancy. My goal is to contribute to a high-growth organization by leveraging my technical support and customer care skills to deliver outstanding service and drive continuous improvement. With a proven track record of delivering results through advanced tools like Excel and Power BI, I have provided technical support to top-tier clients, including GE Aerospace and Microsoft. I am passionate about continuous learning and thrive in competitive environments.…I am a highly versatile and detail-oriented professional with experience across data analysis, IT support, customer communication, digital marketing, and accounting consultancy. My goal is to contribute to a high-growth organization by leveraging my technical support and customer care skills to deliver outstanding service and drive continuous improvement. With a proven track record of delivering results through advanced tools like Excel and Power BI, I have provided technical support to top-tier clients, including GE Aerospace and Microsoft. I am passionate about continuous learning and thrive in competitive environments.

Available to hire

I am a highly versatile and detail-oriented professional with experience across data analysis, IT support, customer communication, digital marketing, and accounting consultancy. My goal is to contribute to a high-growth organization by leveraging my technical support and customer care skills to deliver outstanding service and drive continuous improvement.

With a proven track record of delivering results through advanced tools like Excel and Power BI, I have provided technical support to top-tier clients, including GE Aerospace and Microsoft. I am passionate about continuous learning and thrive in competitive environments.

Skills

Power BI

Experience Level

Power BI

Expert

Language

English

Advanced

Hindi

Advanced

Panjabi, Punjabi

Intermediate

Bengali

Intermediate

Work Experience

Technical Support Engineer at Tech Mahindra Pvt. Ltd

August 1, 2023 - December 1, 2024

Provided chat and email based tech troubleshooting, handling customer escalations and product support while using CRM tools for support workflow.

Senior Technical Support Engineer at DXC Technology Pvt. Ltd

August 1, 2022 - January 1, 2023

Provided IT support to global employees of Royal Philips, resolved technical issues related to domain access, troubleshooting, and password resets.

Senior Customer Associate / CX Relationship Manager at Tech Mahindra Pvt. Ltd

February 1, 2020 - August 1, 2022

Handled customer support in Flipkart process, specializing in chat and mail support, improving process efficiency and CX scores.

Customer Service Associate at Teleperformance Global Services

February 1, 2019 - March 1, 2020

Handled customer inquiries and support for Tatasky, delivered voice-based customer service with a focus on satisfaction.

Education

Dual undergraduate in accounting and finance at Jain University

January 1, 2022 - January 1, 2025

B. Com (Hons.) at Calcutta University

January 1, 2017 - January 1, 2025

12th Pass at Khalsa English High School

January 1, 2014 - January 1, 2016

10th Pass at Khalsa English High School

January 1, 2013 - January 1, 2014