Available to hire
I am an international marketing professional with more than 6 years of experience spanning building materials, fashion, and banking. I have a proven track record of collaborating with cross-functional teams to deliver customer-focused marketing and sales initiatives. I thrive in dynamic environments and enjoy turning customer insights into actionable strategies that drive growth.
Skills
Experience Level
Expert
Language
English
Fluent
Finnish
Beginner
Work Experience
B2B (Business to Business) Virtual Meeting Assistant (Part-time) at Demande Oy, Finland
February 1, 2023 - PresentOrganized and facilitated meetings between delegates and partners, while managing customer service as first point of contact.
Student Tutor and Ambassador at LUT University, Finland
November 1, 2022 - December 31, 2023Welcomed new students to LUT and shared information about LUT, orientation schedules, and student events. Assisted the Master’s Programme in European and Nordic Studies via the Unibuddy platform. Answered queries via the student chat system. Wrote blogs, gave presentations, and organized events like the Ambassador Café.
Senior Executive, B2B Sales and Management Information System at LafargeHolcim Bangladesh, Bangladesh
December 1, 2020 - November 30, 2021Provided actionable customer insights to managers and recommended operational improvements based on emerging market trends. Collaborated with the sales team to meet and exceed sales targets through strategic alignment and teamwork with global colleagues. Ensured business objectives were aligned with the company mission, driving sustainable growth and innovation. Created detailed summary reports, including visualizations to support key business decisions and enhance operational efficiency.
Senior Officer (Sales & Customer Service) at Avery Dennison Bangladesh, Bangladesh
February 1, 2015 - June 30, 2020Liaised with customers, management, and the sales team to assess customer needs aligning with strategy execution. Addressed customer inquiries about products, services, and company information promptly. Developed and maintained a comprehensive repository to support targeted promotional campaigns and content creation. Investigated and resolved customer complaints efficiently to ensure better customer satisfaction. Applied a consultative sales approach to identify customer needs and recommend relevant product and service offerings.
Relationship Officer at IFIC Bank Limited, Bangladesh
July 1, 2014 - January 31, 2015Managed customer relationships and provided information and services to meet customer needs efficiently.
Executive - Key Account Management at Silkways Group, Bangladesh
March 1, 2013 - June 30, 2014Managed key accounts and coordinated with internal teams to ensure customer satisfaction and revenue growth.
Intern at IDLC Finance Limited, Bangladesh
May 1, 2012 - August 31, 2012Supported finance operations during internship, gaining exposure to core financial processes.
Education
Master of Science in International Business and Entrepreneurship at LUT University, Finland
September 1, 2022 - August 31, 2024Bachelor of Business Administration at BRAC University, Bangladesh
January 1, 2008 - February 1, 2013Qualifications
Industry Experience
Manufacturing, Financial Services, Education, Retail, Professional Services
Skills
Experience Level
Expert
Hire a Content Creator
We have the best content creator experts on Twine. Hire a content creator in Vantaa today.