Hi, I’m Akshat Sarvaiya, an Agile Delivery Manager based in London with 7+ years of experience leading cross-functional teams across public and private sectors. I thrive on driving digital transformation, optimizing delivery cycles, and mentoring teams to adopt Agile practices that deliver measurable value. I excel at stakeholder engagement, product planning, and data-driven decision-making. I enjoy bridging the gap between IT and business, turning complex requirements into MVP-ready solutions and guiding teams from concept to deployment.

Akshat Sarvaiya

Hi, I’m Akshat Sarvaiya, an Agile Delivery Manager based in London with 7+ years of experience leading cross-functional teams across public and private sectors. I thrive on driving digital transformation, optimizing delivery cycles, and mentoring teams to adopt Agile practices that deliver measurable value. I excel at stakeholder engagement, product planning, and data-driven decision-making. I enjoy bridging the gap between IT and business, turning complex requirements into MVP-ready solutions and guiding teams from concept to deployment.

Available to hire

Hi, I’m Akshat Sarvaiya, an Agile Delivery Manager based in London with 7+ years of experience leading cross-functional teams across public and private sectors. I thrive on driving digital transformation, optimizing delivery cycles, and mentoring teams to adopt Agile practices that deliver measurable value.

I excel at stakeholder engagement, product planning, and data-driven decision-making. I enjoy bridging the gap between IT and business, turning complex requirements into MVP-ready solutions and guiding teams from concept to deployment.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Agile Delivery Manager at HM Revenue & Customs (HMRC)
October 1, 2025 - Present
Leading agile delivery across cross-functional teams to drive digital transformation within HMRC's operational platforms. Facilitates Scrum ceremonies, partners with product owners and engineers to define MVP scope, prioritise backlog, and accelerate delivery. Implements metrics-driven tracking in Jira/Confluence to improve transparency and predictability; mentors teams and promotes agile best practices across departments.
Senior Operations Analyst (Delivery Lead) at Ofgem
May 1, 2024 - October 1, 2025
Led Agile transformation initiatives, reducing case processing time by 35% and enabling 1,000+ monthly cases with 99% accuracy. Owned delivery of 10+ product features annually, aligned go-to-market strategy with regulatory compliance through sprint cycles. Mentored analysts, deployed low-code automation to reduce manual workload, and rolled out a smarter case management system using analytics to improve efficiency.
Network Support Assistant (Scrum Master) at IOSH
October 1, 2023 - April 1, 2024
Supported delivery of product enhancements through Agile ceremonies (planning, backlog refinement, demos), increasing delivery cadence by 30%. Collaborated with product managers and engineers to define user stories and acceptance criteria aligned to business goals. Identified cost-saving opportunities in internal tooling and improved stakeholder communication for faster iterations.
Software Engineer at Larsen & Toubro Infotech (LTI)
August 1, 2020 - August 1, 2022
Managed the delivery lifecycle of a core enterprise platform, leading a cross-functional team of 6 across engineering, QA, and product analysis. Provided day-to-day technical support for internal teams, resolving around 15–20 tickets per week while identifying common issues for process improvement. Oversaw incident response and production support, ensuring 99.9% system uptime and reducing escalation volume through proactive monitoring. Delivered a new internal platform that improved response time by 90% through stakeholder feedback, sprint iterations, and rapid prototyping.
Business Analyst at Welcome Vet Pharma
June 1, 2017 - July 1, 2020
Spearheaded cross-functional initiatives that drove a 15% YoY revenue increase without raising fixed costs by refining product strategy and operations. Led requirement gathering and stakeholder alignment for multiple B2B/B2C product launches, ensuring timely and successful delivery. Managed a hybrid team of 10+ contributors, coordinating internal and vendor efforts to meet key business milestones. Automated reporting workflows, improving data accuracy by 25% and boosting execution efficiency by 20% across departments.

Education

Master of Science in Information Systems and Operations Management at University of Nottingham
January 11, 2030 - December 25, 2025
Bachelor of Technology in Information Technology at K.J. Somaiya College of Engineering
January 11, 2030 - December 25, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Government, Financial Services, Life Sciences, Software & Internet

Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate