I am a Techno-Functional Business Analyst with 6+ years of experience, driving strategic transformation, migration, application modernization, testing, and data management for Life Insurance, Healthcare, and Property & Casualty clients. I excel in project management, operations, and stakeholder management, delivering solutions that bridge business needs with IT capabilities. I am IIBA CBAP trained and hold an MBA in Human Resource, and Operations & Production Management. I stay calm under pressure, communicate effectively with clients and stakeholders at all levels, and thrive in collaborative team environments. My strengths include risk and change management, data governance, and cloud/security considerations, with a keen eye for process improvements and governance. I’m seeking opportunities to contribute in a dynamic sector and help organizations achieve strategic objectives.

Prateek Pandey

I am a Techno-Functional Business Analyst with 6+ years of experience, driving strategic transformation, migration, application modernization, testing, and data management for Life Insurance, Healthcare, and Property & Casualty clients. I excel in project management, operations, and stakeholder management, delivering solutions that bridge business needs with IT capabilities. I am IIBA CBAP trained and hold an MBA in Human Resource, and Operations & Production Management. I stay calm under pressure, communicate effectively with clients and stakeholders at all levels, and thrive in collaborative team environments. My strengths include risk and change management, data governance, and cloud/security considerations, with a keen eye for process improvements and governance. I’m seeking opportunities to contribute in a dynamic sector and help organizations achieve strategic objectives.

Available to hire

I am a Techno-Functional Business Analyst with 6+ years of experience, driving strategic transformation, migration, application modernization, testing, and data management for Life Insurance, Healthcare, and Property & Casualty clients. I excel in project management, operations, and stakeholder management, delivering solutions that bridge business needs with IT capabilities.

I am IIBA CBAP trained and hold an MBA in Human Resource, and Operations & Production Management. I stay calm under pressure, communicate effectively with clients and stakeholders at all levels, and thrive in collaborative team environments. My strengths include risk and change management, data governance, and cloud/security considerations, with a keen eye for process improvements and governance. I’m seeking opportunities to contribute in a dynamic sector and help organizations achieve strategic objectives.

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Experience Level

Expert
Expert
Expert
Expert

Work Experience

Senior Business Analyst, Property & Casualty at DXC Technologies
May 1, 2019 - Present
Major responsibility of property and casualty business requirements; automated software delivery and insurance software amendments; involved in project planning, scope definition, domain identification, resourcing, and risk and change management; leading requirement gathering, analysis (technical systems and business models) and functional solution designing along with documentation and delivery estimations; planning strategic business needs and plans for growth and liaising between the IT department and the Executive branch; extensive experience in SDLC (Waterfall, Rational Unified Process, Agile) and creating BRD/SRS/FRD/RTM, wireframes, Use Cases, and BPMN diagrams; built Confluence-based centralized repository for documentation and sign-off; experience in data protection, governance, and risk/change management at program level.
Associate Professional (Life and Annuities Insurance) at Computer Science Corporation (CSC)
July 1, 2016 - May 1, 2019
Life insurance and annuities business analysis including policy amendments, test data mining and mapping; coordination with multiple teams for policy alignment; design and review of SRS, BRD, Use Case Specifications, Functional Specifications, SDS, RTM and testing documents; ETL data loading into data warehouse; BI tools (Business Objects) usage; policy triaging, status reporting, dashboards, and client sign-off demonstrations for business and stakeholder requirements.
Senior CSR at Teleperformance
June 1, 2015 - May 1, 2016
Technical support for Uber and Asus; dependencies, risk and issue, and change management; data management planning and solution design; data mining and maintenance; product review, distribution and mapping; ensured acceptance criteria were met; DB2 objects administration with performance, integrity and security testing; complex query definitions for data mining; test environment readiness and learning/development planning.

Education

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Qualifications

Master of Business Administration in Human Resource, Operation and Production Management
June 1, 2017 - June 1, 2019
Bachelor of Commerce Computer Applications
June 1, 2012 - June 1, 2015
CBAP Certification (IIBA) - Training
January 11, 2030 - December 26, 2025
Scrum Master Training
January 11, 2030 - December 26, 2025

Industry Experience

Healthcare, Financial Services, Professional Services, Software & Internet, Life Sciences