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Hi, I'm Norita Genjang Lumnue, a Microsoft Certified BI Data Analyst Associate with 4+ years of experience delivering actionable insights across telecommunications, e-commerce, and transport & logistics. I excel at stakeholder engagement, translating business requirements into scalable analytical solutions, and I maintain data governance to ensure quality, consistency, and trust in reporting. I thrive in Agile/Scrum environments, collaborating with cross-functional teams to design dashboards, KPIs, and data models that support data-driven decisions.…Hi, I'm Norita Genjang Lumnue, a Microsoft Certified BI Data Analyst Associate with 4+ years of experience delivering actionable insights across telecommunications, e-commerce, and transport & logistics. I excel at stakeholder engagement, translating business requirements into scalable analytical solutions, and I maintain data governance to ensure quality, consistency, and trust in reporting. I thrive in Agile/Scrum environments, collaborating with cross-functional teams to design dashboards, KPIs, and data models that support data-driven decisions.

Norita Genjang Lumnue

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Hi, I'm Norita Genjang Lumnue, a Microsoft Certified BI Data Analyst Associate with 4+ years of experience delivering actionable insights across telecommunications, e-commerce, and transport & logistics. I excel at stakeholder engagement, translating business requirements into scalable analytical solutions, and I maintain data governance to ensure quality, consistency, and trust in reporting. I thrive in Agile/Scrum environments, collaborating with cross-functional teams to design dashboards, KPIs, and data models that support data-driven decisions.…Hi, I'm Norita Genjang Lumnue, a Microsoft Certified BI Data Analyst Associate with 4+ years of experience delivering actionable insights across telecommunications, e-commerce, and transport & logistics. I excel at stakeholder engagement, translating business requirements into scalable analytical solutions, and I maintain data governance to ensure quality, consistency, and trust in reporting. I thrive in Agile/Scrum environments, collaborating with cross-functional teams to design dashboards, KPIs, and data models that support data-driven decisions.

Available to hire

Hi, I’m Norita Genjang Lumnue, a Microsoft Certified BI Data Analyst Associate with 4+ years of experience delivering actionable insights across telecommunications, e-commerce, and transport & logistics.

I excel at stakeholder engagement, translating business requirements into scalable analytical solutions, and I maintain data governance to ensure quality, consistency, and trust in reporting. I thrive in Agile/Scrum environments, collaborating with cross-functional teams to design dashboards, KPIs, and data models that support data-driven decisions.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

German

Advanced

French

Fluent

Work Experience

Data/BI Analyst at Harvey’s GmbH

June 1, 2024 - Present

Designed Power BI dashboards to monitor transportation KPIs, accelerating decision-making and visibility. Analyzed operational data to optimize truck scheduling, reducing costs by 15% and improving service levels by 10%. Built profitability models by route, client, and cargo to inform pricing strategy. Standardized reporting definitions and source data to strengthen data governance and consistency across teams. Forecasted delivery delays using operational patterns to enable proactive resource allocation.

Scrum Master at OBI GmbH & Co. KG

September 1, 2023 - March 1, 2024

Supported software development teams in adopting Agile practices in collaboration with an Agile Coach on a transaction platform project. Improved team self-organization, cross-functionality, and communication, contributing to a 20% increase in team performance. Identified and managed impediments, risks, and dependencies, ensuring smooth delivery. Planned and facilitated Scrum ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives). Conducted Agile workshops, coaching sessions, and internal training to drive continuous improvement. Monitored delivery progress using Jira metrics including velocity, burndown, and LT. Supported the Product Owner with backlog refinement and prioritization.

Junior Data Analyst at Orange Cameroun SA

April 1, 2019 - November 1, 2022

Collected, cleaned, and integrated data from multiple internal sources, improving dataset reliability and reducing manual data preparation time by 20%. Built Python-based machine learning models for churn prediction and high-value customer (ARPU) identification, supporting targeted retention actions and revenue optimization initiatives. Developed and maintained BI dashboards and performance reports, enabling stakeholders to track key operational KPIs and improving reporting turnaround time by 25%. Performed exploratory and ad-hoc data analysis to identify trends and anomalies, delivering actionable insights that supported both operational and strategic decision-making. Implemented data quality checks and documentation standards, increasing consistency and trust in analytical outputs while strengthening data governance and reproducibility across teams.