Available to hire
Hi there! I’m Sandra Johannesdottir, a versatile professional with a background spanning hospitality, travel coordination, and marketing. I enjoy turning complex scheduling and operational challenges into streamlined processes, while keeping a friendly, customer-focused mindset.
I’m passionate about data-driven marketing and team development—leading trainings, optimizing workflows, and collaborating across departments to deliver measurable results. I thrive in dynamic environments and love learning new tools to drive growth and efficiency.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
Danish
Advanced
English
Fluent
Spanish; Castilian
Advanced
German
Advanced
Icelandic
Fluent
Work Experience
Front Desk Agent at Hotel Holt
January 1, 2010 - January 1, 2013Managed front desk operations and executed accurate invoicing and settlement. Trained new employees, enhancing team efficiency and service quality. Collaborated with hotel management to implement service improvements, boosting guests' satisfaction. Increased hotel's online visibility through strategic collaboration with the hotel manager.
Accountant at Vatnoghiti / Kopvogur
January 1, 2008 - January 1, 2010Performed general cost accounting and other related duties, prepared monthly balance sheets, income statements as well as profit and loss statements. Coded invoices, set up new accounts and reconciled accounts.
Booking Department, Travel Agent at Ferðakompaníð / Reykjavik
January 1, 2013 - January 1, 2018Coordinated hotel, car rental, and excursion bookings for agencies in France, Germany, Holland, and Belgium. Developed comprehensive guidebooks tailored for German-speaking tourists, enhancing travel experiences. Managed invoicing and accurately calculated pricing for package tours. Trained new staff members, fostering a knowledgeable and efficient workforce. Took over the position of head of department in her absence.
Translator at Freelance
January 1, 2020 - January 1, 2024Translating various documents between English, German and Icelandic.
Booking Department / Travel Agent at Ferdakompani
January 1, 2013 - January 1, 2018Coordinated hotel, car rental, and excursion bookings for agencies in France, Germany, Holland and Belgium; developed guides for German-speaking tourists and managed package pricing and invoicing.
Accountant at Vatnoghiti / Kopavogur
January 1, 2008 - January 1, 2010Performed general cost accounting and related duties, prepared monthly balance sheets, income statements, as well as profit and loss statements. Coded invoices, set up new accounts and reconciled accounts.
Booking Department Travel Agent at Ferdakompaniid / Reykjavik
January 1, 2013 - January 1, 2018Coordinated hotel, car rental, and excursion bookings for agencies in France, Germany, Holland, and Belgium. Developed comprehensive guide books tailored for German-speaking tourists, enhancing travel experiences. Managed invoicing and accurately calculated pricing for package tours. Trained new staff members, fostering a knowledgeable and efficient workforce. Took over the position of head of department in the absence. Acted as a trustee for a union, ensuring employee rights and interests were represented.
Front Desk Agent at Hotel Holt, Reykjavik
January 1, 2010 - January 1, 2013Managed front desk operations, invoicing and settlements; trained new staff; collaborated with hotel management to improve service quality and online visibility.
Booking Department, Travel Agent at Ferdakompaniid, Reykjavik
January 1, 2013 - January 1, 2018Coordinated hotel, car rental, and excursion bookings for agencies in France, Germany, Holland and Belgium; developed German-speaking tour guides; managed invoicing and pricing; trained new staff; acted as head of department in absence; served as union trustee.
Education
Coursework in international affairs and digital marketing at University of Iceland
January 1, 2021 - January 1, 2021Business Administration (course work focused on principles and marketing) at University of Iceland
January 1, 2021 - December 27, 2025Digital Marketing Studies at John Greene University of Akureyri
January 1, 2026 - December 27, 2025Bachelor's in Business Administration (studies) at University of Iceland
January 1, 2021 - January 1, 2026Bachelor's in Business Administration and Marketing at University of Iceland
January 1, 2021 - December 27, 2025Qualifications
Industry Experience
Media & Entertainment, Software & Internet, Travel & Hospitality, Professional Services, Education, Retail
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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