Hi, I’m Shaik Mohammad Malik. I’m a results-driven program and project manager with 15+ years of experience delivering digital transformation, AI-enabled processes, and cloud migrations across government, healthcare, and education sectors in the UAE. I excel at building high‑performing teams, establishing governance, and driving measurable outcomes from concept through execution to enable sustainable growth and improved public service delivery. I am passionate about ESG-aligned technology adoption, stakeholder alignment, and data‑driven decision making that reduces OPEX while boosting patient experiences, learning outcomes, and operational efficiency. I enjoy mentoring teams, fostering cross‑functional collaboration, and delivering value at scale through transparent communication and disciplined delivery.

SHAIK MOHAMMAD MALIK

Hi, I’m Shaik Mohammad Malik. I’m a results-driven program and project manager with 15+ years of experience delivering digital transformation, AI-enabled processes, and cloud migrations across government, healthcare, and education sectors in the UAE. I excel at building high‑performing teams, establishing governance, and driving measurable outcomes from concept through execution to enable sustainable growth and improved public service delivery. I am passionate about ESG-aligned technology adoption, stakeholder alignment, and data‑driven decision making that reduces OPEX while boosting patient experiences, learning outcomes, and operational efficiency. I enjoy mentoring teams, fostering cross‑functional collaboration, and delivering value at scale through transparent communication and disciplined delivery.

Available to hire

Hi, I’m Shaik Mohammad Malik. I’m a results-driven program and project manager with 15+ years of experience delivering digital transformation, AI-enabled processes, and cloud migrations across government, healthcare, and education sectors in the UAE. I excel at building high‑performing teams, establishing governance, and driving measurable outcomes from concept through execution to enable sustainable growth and improved public service delivery.

I am passionate about ESG-aligned technology adoption, stakeholder alignment, and data‑driven decision making that reduces OPEX while boosting patient experiences, learning outcomes, and operational efficiency. I enjoy mentoring teams, fostering cross‑functional collaboration, and delivering value at scale through transparent communication and disciplined delivery.

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Language

English
Fluent
Arabic
Intermediate
Hindi
Fluent

Work Experience

Program Manager at S.S. Lootah Foundation (Dubai Medical University)
September 1, 2024 - Present
As program manager, I designed and executed a 3-year campus digital transformation roadmap that improved collaboration and learning efficiency by 87%. I implemented Power BI dashboards for C‑suite visibility and automated workflows achieving 100% user adoption. I integrated IP-based smart panels, AV controls, and energy-efficient automation to elevate digital technology utilization to over 90%. I established a sustainable governance framework across streams and ensured SLA compliance and risk visibility to drive program success.
Project Manager at MOD (Ministry of Defence) – ENVIROMUX® Monitoring Upgrade
December 1, 2023 - January 31, 2024
Upgraded environmental monitoring across 3 data centers (250 IT assets). Integrated 120+ sensors and alert systems achieving 99.98% uptime. Delivered under budget (-5%) and strengthened ISO 27001 compliance.
Project Manager at British American Tobacco (BAT) – Azure Cloud Print Services
August 1, 2023 - November 30, 2023
Migrated 250+ users and 52 printers to Azure Cloud Print: 32% cost savings and 1,200 reams/year paper reduction. Enforced duplex policies and energy-saving schedules reducing CO₂ emissions by 200 kg annually. Delivered a sustainable solution with zero-disruption migration and 99.9% uptime.
Program Coordinator (Delivery & Closing) at MOHAP / Emirates Health Services – Dubai, UAE
September 1, 2022 - August 31, 2024
Directed the Patient Flow Management Program across 16 hospitals, 81 healthcare centers, and 11,500 staff serving over 2 million outpatients annually. Integrated AI analytics to forecast patient peaks, reducing wait times from 90 to 17 minutes (82% reduction). Enhanced throughput by 46%, with satisfaction scores above 78%. Automated reporting via Power BI + n8n reduced manual effort by 60%. Managed AED 50M+ program with PMO frameworks achieving CPI/SPI ≥ 1 and 99.5% system uptime.
Sub-program Lead: Wi‑Fi Modernization with Geo‑Fencing – Enabling BYOD, MDM at Dubai International School (DIS)
March 1, 2019 - September 30, 2022
Deployed 370 Wi‑Fi 6 APs supporting 5,200+ concurrent users; increased throughput by 52% and reduced connectivity tickets by 78%. Delivered within AED 1.1M budget and 3 weeks ahead of schedule; enabled BYOD and hybrid learning, contributing to a 7% tuition revenue uplift.
Program Manager at Dubai International School (DIS) – Digital Transformation, IT Infra & Cloud Migration
August 1, 2016 - August 31, 2021
Directed a 5-year digital transformation across 3 campuses, including Azure cloud migration, network and server upgrades, ERP integration, LMS, biometrics, IP CCTV, integrated audio, smart scheduling, email migration, and Power BI dashboards. Established PMO governance; delivered 25+ projects with 30% OPEX reduction and 99.9% uptime. Improved cybersecurity via segmentation and NG firewalls, reducing incidents by 58%. Upgraded 72 switches, 12 servers, and 15 km of CAT6 cabling across campuses and offices. Led hybrid learning integration, contributing to AED 12.5M/year revenue growth.
Project: Backup and Disaster Recovery at Dubai International School (DIS)
January 1, 2016 - December 31, 2016
Disaster recovery, cloud backup and NAS implementation with >100 TB storage; 100% backup and recovery success; 28% cost savings.
Project Manager – Education ERP at Dubai International School (DIS)
June 1, 2007 - July 31, 2008
Led the implementation of a customized ERP covering SIS, HR, Finance, Payroll, Clinic, and Cashless Cafeteria. Boosted staff efficiency by 60%, increased digital fee inflow by 30%, enabled unlimited student data retention, achieved same-day cheque processing, and improved cash inflow and visibility. Delivered using Agile and Lean PDCA to reduce rework and accelerate rollouts.

Education

Bachelor of Engineering – Electronics & Communication at Gulbarga University, India
January 1, 1993 - January 1, 1997

Qualifications

Project Management Professional (PMP)
January 11, 2030 - December 27, 2025
ITIL
January 11, 2030 - December 27, 2025
MCSA (Microsoft Certified Solutions Associate)
January 11, 2030 - December 27, 2025
PGMP
January 11, 2030 - December 27, 2025
PMO Strategy & Setup
January 11, 2030 - December 27, 2025
Artificial Intelligence
January 11, 2030 - December 27, 2025
Power BI
January 11, 2030 - December 27, 2025
SAP S/4 HANA
January 11, 2030 - December 27, 2025
CCNA
January 11, 2030 - December 27, 2025
CEH
January 11, 2030 - December 27, 2025
AZURE SKILLS
January 11, 2030 - December 27, 2025

Industry Experience

Education, Healthcare, Government