Hi, I’m Rita Kovacs, a CRM and Marketing Automation Specialist with over 15 years of experience turning data into actionable marketing strategies across telecommunications, consumer electronics, FMCG, and financial services. I help organizations optimize onboarding, engagement, retention and lifecycle programs using Bloomreach, Exponea, SQL, and diverse marketing automation platforms to drive measurable results. My approach blends data-driven segmentation with creative campaign execution to boost conversion, revenue, and customer lifetime value. I enjoy collaborating with data scientists and marketing teams to elevate lead scoring, predictive targeting, and cross-functional analytics. I’m passionate about scalable processes, hands-on experimentation, and delivering ROI through well-orchestrated campaigns and lifecycle improvements.

Rita Kovacs

Hi, I’m Rita Kovacs, a CRM and Marketing Automation Specialist with over 15 years of experience turning data into actionable marketing strategies across telecommunications, consumer electronics, FMCG, and financial services. I help organizations optimize onboarding, engagement, retention and lifecycle programs using Bloomreach, Exponea, SQL, and diverse marketing automation platforms to drive measurable results. My approach blends data-driven segmentation with creative campaign execution to boost conversion, revenue, and customer lifetime value. I enjoy collaborating with data scientists and marketing teams to elevate lead scoring, predictive targeting, and cross-functional analytics. I’m passionate about scalable processes, hands-on experimentation, and delivering ROI through well-orchestrated campaigns and lifecycle improvements.

Available to hire

Hi, I’m Rita Kovacs, a CRM and Marketing Automation Specialist with over 15 years of experience turning data into actionable marketing strategies across telecommunications, consumer electronics, FMCG, and financial services. I help organizations optimize onboarding, engagement, retention and lifecycle programs using Bloomreach, Exponea, SQL, and diverse marketing automation platforms to drive measurable results. My approach blends data-driven segmentation with creative campaign execution to boost conversion, revenue, and customer lifetime value.

I enjoy collaborating with data scientists and marketing teams to elevate lead scoring, predictive targeting, and cross-functional analytics. I’m passionate about scalable processes, hands-on experimentation, and delivering ROI through well-orchestrated campaigns and lifecycle improvements.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
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Language

English
Fluent
German
Intermediate
Italian
Fluent

Work Experience

Campaign Manager at Yettel Hungary
January 1, 2022 - January 1, 2024
Tech-savvy professional responsible for optimizing and maintaining the Customer Relationship Management system to streamline client onboarding and strengthen customer retention. Improves business operations by enhancing customer relations and support in sales and marketing strategies. Delivers insights, predictions, and recommendations within Bloomreach/Exponea, enabling data-driven and customer-focused decisions.
Campaign Supervisor at Samsung Electronics Ltd.
January 1, 2020 - January 1, 2022
Oversees end-to-end planning, execution, and optimization of marketing campaigns for the Consumer Electronics division, with a focus on TV and Home Appliances. Manages strategy development, budgeting, implementation, performance tracking, and post-campaign evaluation; ensures alignment with corporate objectives and cross-channel integration.
Brand Manager at Beiersdorf Hungary Ltd.
January 1, 2018 - January 1, 2020
Developed strategies and managed ATL and BTL marketing campaigns to ensure products meet customer expectations and build brand credibility. Analyzed campaign success, supervised agencies, organized press events such as product launches, and ensured brand consistency across channels.
Marketing Specialist at BEN U Pharmaceutical Ltd.
January 1, 2016 - January 1, 2018
Coordinated design and production of monthly promotional materials and in-store visuals; maintained professional communications with pharmaceutical manufacturers to align on product campaigns and promotions; managed end-to-end projects from concept to rollout, ensuring brand consistency and compliance with corporate guidelines.
CRVM Campaign Manager at Yettel Hungary
January 1, 2022 - January 1, 2024
Managed CRM campaigns targeting 1M+ telecom customers; improved engagement and retention strategies through data-driven segmentation; worked with Bloomreach/Exponea marketing automation platform for campaign setup and optimization; collaborated with data scientists to improve lead scoring models and predictive targeting; participated in big-data modelling projects supporting marketing and sales performance.
Customer Journey Operation Manager at K&H Bank Ltd.
January 1, 2022 - January 1, 2022
Managed CRM campaigns and lifecycle communication for a large banking customer base; optimized onboarding and retention processes through data-driven segmentation; worked with Bloomreach/Exponea marketing automation platform for campaign setup and optimization; collaborated with data scientists to improve lead scoring and predictive targeting.
CE Campaign Supervisor at Samsung Electronics Ltd.
January 1, 2020 - January 1, 2022
Overall responsibility for planning, executing, and optimizing end-to-end campaigns; coordinated campaign planning, budgeting, and performance evaluation; ensured alignment of marketing campaigns with corporate and regional marketing; monitored campaign results and optimized marketing performance.
Marketing Specialist at BENU Pharmaceutical Ltd.
January 1, 2016 - January 1, 2018
Coordinated nationwide retail marketing promotions and in-store communication; managed relationships with pharmaceutical manufacturers for campaign alignment; supervised promotional materials production and ensured brand consistency.
CRM Campaign Manager at Yettel Hungary (Telecommunications)
January 1, 2022 - January 1, 2024
Managed CRM campaigns targeting 1M+ telecom customers, improving engagement and supporting retention through data-driven segmentation. Optimized onboarding and retention processes; collaborated with data scientists to improve lead scoring models and predictive targeting. Worked with Bloomreach/Exponea marketing automation platforms for campaign setup and optimization; contributed to big-data modeling projects to enhance marketing and sales performance.
CRM Campaign Manager at K&H Bank Ltd.
January 1, 2022 - January 1, 2022
Managed CRM campaigns and lifecycle communications for a large telecom customer base; optimized onboarding and retention processes through data-driven segmentation; worked with Bloomreach/Exponea marketing automation platform for campaign setup and optimization; collaborated with data scientists to improve lead scoring models and predictive targeting.

Education

MBA, Master of Business Administration (MBA - specialized in Finance) at Budapest University of Technology
January 1, 2023 - January 1, 2025
Economist Marketing BSc (Economist specialized in marketing) at EDUTUS
January 1, 2015 - January 1, 2019
Data Scientist at Kürt Academy
January 1, 2018 - January 1, 2018
Master of Business Administration (MBA) with Finance specialization at Budapest University of Technology
January 1, 2023 - January 1, 2025
BSc in Economics, Marketing at Edutus University
January 1, 2015 - January 1, 2019
Data Science Fundamentals at Kürt Academy
January 1, 2018 - January 1, 2018
MBA – Business Administration (Finance specialization) at Budapest University of Technology and Economics
January 1, 2023 - January 1, 2025
BSc Economist – Marketing specialization at Edutus University
January 1, 2015 - January 1, 2019
Data Science Program at Kürt Academy
January 1, 2018 - January 1, 2018
MBA – Business Administration (Finance specialization) at Budapest University of Technology and Economics
January 1, 2023 - January 1, 2025
BSc Economist – Marketing specialization at Edutus University
January 1, 2015 - January 1, 2019
Data Science Program at Kürt Academy
January 1, 2018 - January 1, 2018

Qualifications

MBA in Finance (MBA specialized in Finance)
January 1, 2023 - January 1, 2025
Data Scientist (Kürt Academy)
January 1, 2018 - January 1, 2018
Economist Marketing BSc (EDUTUS)
January 1, 2015 - January 1, 2019
Data Science Fundamentals
January 1, 2018 - January 1, 2018

Industry Experience

Telecommunications, Software & Internet, Media & Entertainment, Professional Services, Retail, Consumer Goods, Financial Services, Manufacturing