Shakhnoza Kalknazarova

Assisted in planning and executing digital marketing and social media campaigns to support brand awareness and customer engagement. Supported content creation for social media platforms, including visuals, captions, and promotional messaging. Helped analyze customer data and engagement metrics to improve targeting and communication strategies. Collaborated with marketing, customer service, and design teams to ensure consistent brand messaging across digital and offline channels. Contributed to media buying assistance and campaign coordination across digital platforms.

Managed high volumes of client requests via phone and email, ensuring accurate information delivery and professional communication. Maintained precise records of customer interactions, resolved issues, and reported updates to internal teams. Coordinated multiple tasks simultaneously, prioritizing urgent requests while ensuring quality and timely delivery. Collaborated with cross-functional teams to improve workflows and client satisfaction. Maintained strong attention to detail while working in a PC-based environment with multiple files and systems.

Coordinated communication with clients and internal teams to ensure timely service and project completion. Managed schedules, tracked progress, and maintained accurate documentation for sales and client interactions. Provided support and training to team members, ensuring quality and adherence to deadlines. Used data and reporting tools to inform decision-making and improve operational efficiency.