I'm a detail-oriented and proactive professional with experience in customer support, sales, and administrative roles. I excel at managing multiple tasks and deadlines, communicating effectively with internal teams and clients, and maintaining accurate data in digital systems. I am fluent in English, versatile, and able to work both independently and as part of a team in fast-paced PC-based environments.

Shakhnoza Kalknazarova

I'm a detail-oriented and proactive professional with experience in customer support, sales, and administrative roles. I excel at managing multiple tasks and deadlines, communicating effectively with internal teams and clients, and maintaining accurate data in digital systems. I am fluent in English, versatile, and able to work both independently and as part of a team in fast-paced PC-based environments.

Available to hire

I’m a detail-oriented and proactive professional with experience in customer support, sales, and administrative roles.

I excel at managing multiple tasks and deadlines, communicating effectively with internal teams and clients, and maintaining accurate data in digital systems. I am fluent in English, versatile, and able to work both independently and as part of a team in fast-paced PC-based environments.

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Language

Uzbek
Fluent
English
Fluent
Kazakh
Fluent
Russian
Advanced
Polish
Intermediate
German
Beginner

Work Experience

Marketing Assistant / Social Media Support at Alpamis Stomadent
January 1, 2024 - January 1, 2025
Assisted in planning and executing digital marketing and social media campaigns to support brand awareness and customer engagement. Supported content creation for social media platforms, including visuals, captions, and promotional messaging. Helped analyze customer data and engagement metrics to improve targeting and communication strategies. Collaborated with marketing, customer service, and design teams to ensure consistent brand messaging across digital and offline channels. Contributed to media buying assistance and campaign coordination across digital platforms.
Customer Service Assistant at Alpamis Stomadent
January 1, 2023 - January 1, 2025
Managed high volumes of client requests via phone and email, ensuring accurate information delivery and professional communication. Maintained precise records of customer interactions, resolved issues, and reported updates to internal teams. Coordinated multiple tasks simultaneously, prioritizing urgent requests while ensuring quality and timely delivery. Collaborated with cross-functional teams to improve workflows and client satisfaction. Maintained strong attention to detail while working in a PC-based environment with multiple files and systems.
Sales Manager at Raymond LC
January 1, 2022 - January 1, 2023
Coordinated communication with clients and internal teams to ensure timely service and project completion. Managed schedules, tracked progress, and maintained accurate documentation for sales and client interactions. Provided support and training to team members, ensuring quality and adherence to deadlines. Used data and reporting tools to inform decision-making and improve operational efficiency.

Education

Master of Arts in International Relations at Vistula University
January 11, 2030 - January 1, 2027
Bachelor of Arts in Foreign Languages and Literature at Karakalpak State University (KarSU), Uzbekistan
January 11, 2030 - January 1, 2024
Master’s Degree at Vistula University, Poland
January 11, 2030 - January 14, 2026
Bachelor’s Degree at Karakalpak State University, Uzbekistan
January 11, 2030 - January 14, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Software & Internet, Retail, Healthcare